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September 2024 by Prestige Worldwide
I typically shutter that the thought of dealing with used car salesmen. That being said I had a wonderful experience with my salesman Hudson. He was very low pressure and personable without making me feel like I was being sold or pressured into anything. I went into the dealership knowing approximately what I wanted. He allowed me to brows the parking lot without hovering over me, which I appreciated. He stayed within ear shot to answer any questions I had and ultimately help guide me towards a vehicle in my desired price range. He was very accommodating and helped me get the vehicle I wanted with the extras that were missing from my list of desires (2nd key, floor mats, and paint imperfection corrections). Knowing what vehicle I wanted and the price range I was dead set on not exceeding made me a stubborn and maybe even difficult customer but he and his manager remained patient and professional. We worked out a deal that I was happy with and I couldn’t be happier with my purchase. Thank you Hudson and the whole team. I highly recommend this dealership.
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September 2024 by Cleudalice Castonguay
Dani did a great job helping me buy my all new Rav4. Very Kind and understanding. My husband was hard of hearing and Dani took his time to make sure he understood. Thank you for helping us get a all new toyota rav4 dani the best!
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September 2024 by Mark Franks
Jamari and Mallery were great to work with. Between test drives and demonstrations I fell in love with a 24 Tacoma. The buying experience was easy and they are great people to work with. This the second time I have purchased from Jim Ellis Toyota and it won't be the last. Thanks
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September 2024 by Wanda Talley
Mr. Ali has offered exceptional service thru the whole process of my purchase . There was no issues at all and he made the process as smooth as possible. I would highly recommend Mr. Ahmad Ali to any and all that are looking to make a purchase.
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September 2024 by eloy guadarrama
I recently visited Toyota and was impressed with the exceptional offer I received for selling my truck. The process was smooth, and the staff provided excellent service. A special thank you to Shanya for their assistance and support throughout the transaction. Highly recommended!
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September 2024 by Chasity Blackmon
Neil Williams and Leon Poole are amazing at what they do. They knew a lot about different cars and had an answer to every question I asked. They were patient with me and made me feel welcomed.
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September 2024 by Zac Moore
I have purchased many vehicles in my life and I’ve dealt with a lot of sales people. Alexandria was one of the few that made the process easy and painless. She was quick to respond, easy to communicate with and I never felt like I was being taken advantage of. 10/10!
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September 2024 by Lyseang Ang
Very Poor Services
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September 2024 by Kimberly Johnson
Dani at Jim Ellis Toyota is a game-changer!
I recently purchased a new car from Dani and couldn't be happier with the experience. He was incredibly knowledgeable, efficient, and went above and beyond to ensure a smooth and stress-free process. From the initial inquiry to the final paperwork, Dani was always professional, helpful, and patient. His ability to explain everything clearly and answer all my questions made the entire buying process a breeze.
If you're looking for a salesperson who truly cares about your needs and wants to provide you with an exceptional experience, I highly recommend Dani at Jim Ellis Toyota.
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September 2024 by Dave Campbell
Just had the best buying experience in my life. I’ve owned 33 cars and Jim Ellis Toyota out did everyone. Mallory Roberts and Zack Jamshidi went above and beyond to make sure I got the car that best fits my life style and budget. Thanks again!
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September 2024 by Everett Parish
Fantastic and easy service!
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September 2024 by skippy fixit
Called 6 times in two days, left 2 messages, No call back, no one answers phones...can't comment on customer service because there isn't any...
Update 9-11-24
Took my tacoma into service for rear drums and shoes plus serpentine belt, the charged me $1220.
DO NOT GO HERE FOR SERVICE, THEY WILL PRICE GAUG YOU! I WILL NEVER EVER RETURN HERE EVER EVER AGAIN! LOST MY BUSINESS FOREVER!
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September 2024 by Ronald Yates
Dani and shanya was very helpful with the process I thought selling my car to them and I didn’t expect buying a truck. while I was waiting Dani walk up to me and told me about the all new Tacoma and we took it for a spin and after that the rest was history. Fast, respectful, and easy to work with thank you Dani for helping buy my new Taco here’s to another 12 years in my new Taco!
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September 2024 by luv
Amari Holland is the one to see at the door and she will take care of you!!
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September 2024 by Delacy Sanford
Mrs Keisha Stubbs is the absolute best. She helped my wife and I with our purchase. She made the process so smooth and simple.
