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“I was contacted immediately after reserving online by Trevor. I was given great information on the move in process. Trevor was extremely courteous and professional. Would highly recommend!”
“CHARLES WAS VERY HELPFUL IN SETTING US UP FOR A SUCCESSFUL USE OF THE COMPASS FACILITY WE SET IT UP FROM OUT OF STATE AND EVERYTHING WAS READY WHEN I ARRIVED .... GREAT JOB .”
“What a breath of fresh air!! A nice clean facility, clean storage units and great customer service!! I'd like to thank Mrs. Chris P for the exceptional Customer Service. Mrs. Chris has a great personality and was very informative. She took the time to help decide which storage size would best accommodate my need and fit into my budget. Thank you Ms. Chris you're Amazing!!!”
“First off this particular facility seems nice, but...
I encourage you to look at another company entirely if you plan on storing longer than a month and/or have more than a single pick-up truck load.
This company will raise your rates almost immediately, and continue to do so. Within 3 or 4 months you'll be paying 2X times or more than your original rate. This company will tell you this is standard practice, it is not, no other storage facilities in this area or any area that I know of is doing this.
Most companies give you one or two rate increases per year, others lock you in for a full year before an increase. This company is betting on your inability to easily move your stuff once you move it in, and unfortunately a lot of people fall victim to this.
This company's discounts are not really discounts, they just put up a random number and then a lower number to fool you into thinking they discounted the room, when in reality the room was never that higher rate.
They charge you an admin fee, which is a practice most storage facilities have quit doing. They don't offer you a free month or 50% off anymore. They don't give you a free lock, which is something about half of the other companies are doing now.
P.S.
If you do fall on hard times just know this company is the worst company I have ever seen as it relates to coming to a settlement agreement if your stuff is ever at risk of going to auctions, they have no sympathy for you even if it was their rate increases that put you in a situation where you couldn't pay your bill.”
“The staff is very professional and friendly. I noticed how clean the climate control storage unit is. I didn't see any spider webs or dust in the unit. The entire property is very clean. I feel comfortable with leaving my things there. I will refer my friends and family to them.”
“I came in looking for information on a 5 x 5. Brianna was very informative and when I am ready to rent I will use this location as they are very clean, secure and helpful.”
“THANK U DEBBIE 4 UR TIME, PATIENCE (BECAUSE I TALK ALOT) LOL AND GREAT CUSTOMER SERVICE. THE UNIT AND OFFICE SUITE LOOKED AMAZING. BTW MY MOM FINALLY GOT HER SALAD. LOL”
“I stopped by the office today, and I was pleased to find everything spotless and well-organized. Ms. Keya was incredibly helpful, taking the time to ensure all tasks were completed efficiently and addressing any questions I had with a warm and professional attitude. Her attention to detail truly made the visit smooth and stress-free, and I left feeling confident that everything was in good hands.”
“When it comes to customer service Ms. Shelly is AMAZING!! She went out of her way to make sure I was taken care of. I didn’t have any problems during the time that I occupied the unit. If I need a storage in the future, I will definitely come back here.”
8:30AM - 5:30PM
1371 S Zack Hinton Pkwy, McDonough
Self Storage
“They are miraculous; very helpful, easy going and professional. We had a horrible experience trying to get our Uhaul UBox container delivered.. needless to say the 3rd party delivery person did not show up. It’s a holiday weekend and all the Uhaul’s were booked. Ms. Lee searched and found us a Uhaul. I can not thank them enough!! This was the second time we used this location. I recommend them to anyone and everyone.”
8:30AM - 4:30PM
1420 Greenwood Rd, McDonough
Self Storage
“Awesome place to drop. Its a drop n hook for Prime. Plenty of backing room, easy in and out. And best of all, a smiling security staff! Mr. Carter Johnson at the guard shack was pleasant and efficient as well as the others at the gate for in and out processing. It means so much to have a smile after driving through miserable winter weather in ID, WY, and NE. Will definitely be back.”
“The. Customer service is top notch h and the building is extremely clean and inviting. Even the restroom was super clean. I would highly recommend this location. Make sure to reserve your truck ahead of time.”
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“I had my unit when they first opened and the service has been the same ever since . Never had any problems with staff or the unit itself . Once I was ready move out Teyuni was very helpful and understanding with the whole process. Definitely would get another unit at this location if needed again . Highly recommended !!”