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March 2024 by Jda Lesesne
Staff and service is trash. Money spends everywhere hard to keep loyal customers when your attitude doesn’t represent what was being served originally
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January 2024 by C Solo
Unless you want to get scammed out of money don’t take your car here!
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October 2023 by Queen Imani
Shout out to Emily and Sammie for the excellent service today. ? I appreciate you, definitely gonna become a regular customer
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August 2023 by Min. Earl Respert
Just needed an oil change and I didn't have too make an appointment. Nor did I have too wait 2-3 hours to get it done.
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March 2023 by Rodney Bettis
When a service is completed, they should reset your oil change percentage. When they rotate the tires, they should also check the air pressure. The require air pressures are listed on the vehicle door jam.
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March 2023 by Demetriss West
They are good. Always take my pickup here for oil changes
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December 2022 by Mark Schubert (Chief)
Went for oil change, tire rotation and codes. They said ok, we'll do everything. Called 2 hrs later said vehicle was ready. When I picked it up they said we changed oil, but tires were too big to rotate? And they don't hv code reader. So... I had coupon for oil and rotate ($99), it's a diesel, they charged me $93. Not good business.
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December 2022 by Natasha Williams
This place is terrible! no accountability, I called for battery service the guy told me the price would be $190 this rude girl called back stating she was the adviser and the price would be $270 plus taxes because of where the battery located, I told her the pervious guy had got my car information which would tell EXACTLY where the battery would be and give me a rate, all she can says is oh well. After my car was ready for pick up, the same guy quoted me $190 called and told me the car was ready and I advise him what the girl says, he pulled the ticket and told me “I don't know why she told me that it's only $190 got to the place to pay for my car NOW $270 plus taxes and all he can says is oh didn’t realize where the battery was located. VERY CUSTOMER SERVICE, both at this point become nonchalant and rudeService: Battery
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November 2022 by Deonte Barnes
Great service!! Use to own a cord and that’s why I originally came here. Now I have a Toyota and I tried Jim Elis but the service was just not the same. And also the service is quick!Service: Oil change
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October 2022 by Torrey Nealy
They had me waiting longer than they said I was supposed to wait. Then the guy lied to me about the price of my oil change. He told me around 55 dollars when it came up to around 80 dollars.Service: Oil change
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September 2022 by Roy Burns
Was not satisfied with my service on my vehicle the past 48 hours. Customer Service not at the standard as previously set! It has left a bad taste in my expectations; especially when the bar set by pervious employees. Not good!
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August 2022 by Bob B
This location has taken a nosedive in service since I last came here in Jan. 2022. I got to the location at 8:30 am on a Saturday, expecting it to be busy, and they said 2 hours. Ok, fine. 2 hours came and went and it wasn't until 11:50 am, more than 3 hours until I had my car ready and had paid. Your former employee Jackie (who I was told left for another dealership, good for her) was such an asset to your team. All I got was gruff, rude, employees and no updates until 2 hours in that they finally had started work on my car. That was not explained to me at the outset. I had interpreted the time frame as 2 hours until completion. I will not be returning to this location.
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August 2022 by Ju'kiera Andrews
Went up here for the 3rd time in two weeks and was told they couldn’t take me. First time I got there they at 5:08 and the said they stopped taking cars at 5:00 pm because they close at 6 pm. Came back at 4:50 and was then away because they had stop taking cars for the day, even though everyone was standing around. I took off of work early today and got there at 4:30 and was turned away again. I wouldn’t recommend going or wasting your gas!
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August 2022 by Karla Thorpe
Got an oil change for the second time and just as the first time they mechanic doesn't know how to turn the maintenance light off? SERIOUSLY...This place is a joke!Service: Oil change
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June 2022 by Cayden Abernathy
Unfortunately my company vehicle is a Ford. I have came here before and had a long wait just for an oil change. Today was right at a 2 hour wait at 2pm on a Monday for an oil change.If you come here make sure you pack a lunch and for sure you will need a pillow and blanket to take a nap while you wait ?. Oh ya and they don’t do payments over the phone so make sure you bring cash because they won’t tell you until you’ve been here two hours. I had to change this from two to One. last thing, if you bring your car make sure you don’t wash it before you come because they will leave oily hand prints in and outside the car.Service: Oil change
