-
November 2023 by Tesa Tiara Tv
I found the ATM it’s kinda hidden in plane sight. I gave this 1 star because it is there. Outside of that it is not drive thru ATM you have to get out of your car which is very annoying. The ATM wouldn’t take my money. It gave it all back. Not to mention I didn’t feel comfortable depositing money in the machine in such an open place. Definitely feels safer in the car. At this point I’m considering changing banks because PNC atms never work properly.
-
June 2022 by Elizabeth Louis
Closet to my house. It is next to Waffle House in plaza. Hope that helps.
-
September 2021 by Cherrod C.
I went there to replace my debit card on 09/10/21, at 9 15 a.m., after loosing my wallet. I had photos of all of the current documents as well as an expired ID and Passport. I wanted to get an instantcard but the two "ladies" at this branch said they could not help and there was no supervisor when I asked for one. I called your help number, was hung up on after 12 minutes of holding and never actually getting to speak to an actual person. The second call, and another 12 minute hold, got more, "We can't help you." She even put me on hold to come back with more of the same. I was MASSIVELY irritated at this point. Yet even through the irritation, it dawned on me to go see the person that opened the account for me. He was EXTREMELY helpful and even asked why they did not ask how I opened the account and then call him. I replied that they did not seem to want to help anyone. That is some sad customer "service". I almost closed my account. You were saved by the person that opened it. That is a whole OTHER review.
-
June 2021 by Mia Sukha Wyche
Look!! Don't waste my time with this nonexistent location
-
June 2021 by Dawn A.
I just drove 30 mins. looking for this location THAT DOES NOT EXIST!!!!!
-
June 2021 by Lin H
Its not there
-
December 2020 by Sarah K.
I've been a customer at this branch of PNC since 2012. I have my own account here and a joint account with my husband. My husband signed a check we were both issued over to me and I deposited in my account via ATM. PNC then returned the check, at first stating that it had to go into a joint account because they did not have my husband's signature on file (this was the 14th Street manager/employee). When I stated they did have his signature on file--because he was an account holder--she then told me that I could only deposit the check in my account if he entered the bank with me (during a pandemic) to verify his signature--again, which they had on file--and that in order to do so, I would have to wait 2 weeks for the check to come back to me in the mail. Except the check didn't come back. A photocopy of the check that says it is valid as a check at PNC came back. So the bank took my money--leaving me without a receipt of it for several days--and then only provided me with a document that they'll accept. When the check-only-valid-at-PNC-but-not-in-only-my-account came back, it came back with a note stating it had to be deposited in the payee's account. I called PNC and noted that I was a payee on the check and that the other payee had endorsed the check over to me. The woman told me that, no, only the OTHER payee--[my husband]--could deposit it. I asked her if it the bank realized it was 2020 and not 1920? Women are allowed to deposit checks, last I checked. PNC has also told me that "legally" they cannot allow me to deposit the check into my account because I am not the only payee (yet the other payee could deposit the check into his account). I've called three other banks and they have all told me that is patently false. So...yeah. Not impressed. If you can tolerate the relentless calls from PNC trying to sell you additional banking services, being nickle-and-dimed for things like a single check...get ready, because if you are a woman...you are going to need a man to get PNC to acknowledge you exist and let you deposit money into your account.
-
November 2020 by Jada Byrd
This ATM is not in service.
-
July 2020 by Moreen M.
This was such a great bank since they first opened. The personal service was always amazingly personal and helpful. Then PNC became no different than any other big bank. Personal service is GONE. Customer service representatives are either rude, blankly say they can't do anything and then repeat it several times, blame the problem on the client, and often don't speak English well enough to either understand you or help. PNC is a MESS. Don't use it!
-
May 2019 by John H.
Wait is too long at the windows at this branch...it's terrible...one teller.Other banks far better
-
December 2017 by Freddy C.
PNC... I would like to take this opportunity to thank you, your financial managers and attorneys for systematically ripping off my grandfather's estate over a period of 35 years. Myself and others I have met have had the experience of a lifetime with your draconian and mean spirited greed when estate funds are entrusted to you. I will see you next year on this and other sites; as a warning to others.
-
November 2017 by Mi B.
This is a pretty good branch. I've been a customer for over a decade with this being my primary location, and I always find it pretty reliable and convenient.
-
April 2017 by Natalie H.
Been there many time and the service as always been good but this time around I needed some help for real first Luis was very helpful and he set me up with Rita she when over every question I have very professional she even help me open a new credit card. Excellent job I will definitely go back to see u Rita.....
-
August 2014 by Koki A.
The staff is always welcoming and there is rarely ever a line. I've had awesome service from their staff assisting w/ my business matters and personal finances.
-
May 2012 by Terinee B.
How do you get 5 stars at a bank?!.... FANTASTIC SERVICE! When I walked into PNC, it was if the associates there FLOCK to you to make sure you are taken care of. First, I met w/an associate to order checks, and then I got in line to make a withdrawal. While I was in line, the associate who helped me w/my checks, came up to me with a withdrawal slip prefilled out with my account number and the date so that all I had to do was add the amount and sign it. EVERYONE was extremely helpful in this branch and it seemed as if their number one goal was to serve you as quickly as possible in the most professional manner they possibly could!
