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March 2024 by Lily perez
Great Gym
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March 2024 by rhonda potter
Great place to workout. Employees are all nice and helpful.
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March 2024 by Rick Warga
Very nice gym. Some people don't clean their equipment after use as required. Overall, it's a nice place to work out.
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March 2024 by Mike Harrison
nice and clean and the workers are super friendly
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March 2024 by Kris Ford
Very clean and the staff are helpful. Great selection of machines and a lot of new options for cardio have been added. Would definitely recommend.
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March 2024 by Heidy Liahut
I’ve had my black card membership for a few months now, and I’ve enjoyed the gym experience until now. When I joined PF, the PF worker explained to me that if I would ever want to downgrade there would be no hidden fees, and it would be quick and easy - this was back in November. Since November, I have not used any of the black card membership traits, and decided to downgrade the month since I do not use any of the perks. I called today, and spoke to Manager Tasha, which refused to give out a regional manager’s name and number, told me that there is no corporate number since it’s franchised owned, refused to give me the owners’s number but instead gave me the gym’s email, and told me she cannot do anything about the downgrade and will be charging me the startup fee of the basic membership! Mind you, I have already paid my annual fee, and I am paying monthly for the black membership. This club is doing false advertisement! Manager Tasha was very rude over the phone, and did not even care or try to help my situation! I will be cancelling my membership this month!! Please be aware of other reviews about horrible management, because it’s true!
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March 2024 by Dolores Ray
Good place to work out without judgement. Really! All ages and people are willing to help and encourage you.
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March 2024 by briantay gower
The staff is very thorough. They make sure to greet each member and make them feel comfortable. The location is clean and the equipment is updated
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December 2023 by Abbas Muhammad
Don't understand why I was just denied access to Mcdonough, GA Planet Fitness just now by a new lady there, because I was wearing close toe Crocs with socks on, after wearing them for years at gym with no problems.
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December 2023 by Don Izzo
This was a great gym until the new management stepped in. I guess their goal is driving people away. Been at PF for years and been to many across the country. Never was I asked to put my gym bag in a locker. I was accosted on the floor about this. Policy? Safety and theft. Really? The bag is by my side and not in anyone's way. Lockers? You're not responsible for lost items and they're made of cardboard. I go to the gym to workout, not get harassed over stupidity. Policy also says that clothing should be in lockers as well. Plenty of sweatshirts on machines and the floor. Some even tying up machines as people stake their claim. No worries, I guess we only follow the PF rules we like.
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December 2023 by Jiana zuhour
Well, I won't gonna back to this location and i think i won't gonna continue who was work in check she so aggressive shewas talk to me like I am her son with no reason poor for her and for who hired her we go there to take the stress out not to have extra bad things and seen her attitude. You can guys check the cameras at McDonough location between 5 30 pm to 7 pm on Dec 12th she left after that (black lady and tall)
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December 2023 by KR
7 years at planet fitness and this location is the one that lost me.I've gone to locations in at least 6 other cities and never had issues. The first time I came here, I was hassled about it not being listed as my "home club", which I don't see why it matters (what if I was simply visiting the area?). I was made to go through the process of changing my home club before I could work out.Today, I was hassled for having a bookbag. I understand the rule about having bags in lockers. I also understand that in 6 cities and 7 years, I have never seen it enforced, and for good reason. My bag was behind the dumbbell rack, completely out of the way, and completely within my line of sight. If it got stolen, it would be my own fault and I'd accept responsibility.I was told by a lady working there that I had to put it in a locker. I politely explained that I would be leaving in 5 minutes (I was literally at the end of my workout with 10 reps left - for an hour and a half, I was not bothered over my bag). I was told I had to place it in a locker anyway.I said okay. I asked how the locker system worked, because again, I had never had to use them for 7 years. I was told I had to either buy my own lock or purchase a locker. So, she wanted me to take my valuables out of my sight and place it in an unsecured locker. That situation, I would not accept responsibility for theft whatsoever.I didn't bother to argue. I didn't bother to mention I've never had that issue for 7 years in all the places I've gone to PF. I didn't bother to walk through the gym and find all the other people with bags with them.I just left, with PF taking my last 10 reps. But, they will no longer be taking my money.
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December 2023 by Only4fun 2.0
They suck. They take hidden fees and u can’t cancel ur membership over the phone. They won’t refund any money so please choose another gym. They are like a big scam. I’m with fitness 2020 now and there hasn’t ever been a hidden fee. They tell h of every upcoming charge and they are nicer
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December 2023 by Barbie S
Due to having to relocate for work I had to cancel my membership - I.e. the o my gym who make it literally impossible. I’ve sent letters, emails, and still being charged. I just want to stop being charged and cancel. Why make it so difficult?
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October 2023 by Arica Dukes
I come for a good morning workout. Staff is friendly and I love how clean this location is.