“My family and I recently had the pleasure of working with Nathan Moore for our mortgage needs, and we couldn't be more satisfied with the experience. As an active-duty naval officer with over 20 years of service, I greatly appreciate Nathan's professionalism, accessibility, and extensive knowledge, which made the entire process smooth and stress-free, even though we were purchasing our home from across the country.From the beginning, Nathan was always available to answer our questions and provided clear, timely communication throughout every step. His expertise in the mortgage process was evident, and we felt confident in his guidance and support.Nathan's personal touch and genuine care for our family's well-being also made a significant difference. He truly went above and beyond to ensure our transition to our new home was as seamless as possible. He is simply a class act.We highly recommend Nathan Moore for anyone in need of mortgage services. His dedication to his clients and exceptional service are truly outstanding. Thank you, Nathan, for everything!”
“From the beginning to the end, Ian Smith treated me with the upmost respect, and made me feel like I matter. I would highly suggest his service to my friends and family.”
“I like Navy Federal credit Union professional phone people. I don't like when they get busy in an automated service sucks but talking to the real people they're really nice understanding and suggest some products if you're trying to improve your credit especially if you want a credit card that gives you rewards back I had a representative I had it represented to to suggest changing my car to another card that would give me rewards and so forth it is working I've had $20 to put towards my credit card for what I've been spending so give them a try.”
“I came on a tuesday Morning right when they opened. Only had to wait about 5 minutes. Mr. Alias came & greeted me with the upmost respect. He noticed I had a slight cough & was overheating in my hood so he gave me his last mint & cough drop all while powering on his personal fan & turning it my way. He got me in & out in under 5 minutes also (but who’s counting? ME). Which made me feel as though he was considerate of my time. Mr. Alias is the most compassionate & swiftest bank associate i have ever encountered. As long as he is working at this Navy Federal this will be my go to.”
“My wife and I went into this branch to deposit some money and greeted immediately by a young lady at the front entrance! We told her while we in there that we wanted too add my wife to the account so she took my information and asked us too have a seat until the next available person was able to get to us! It was about 30 minutes before we was helped but they were very busy so I thought that it would take longer. We was seen by a young lady named Nikki and she has top management qualities and was very knowledgeable about the questions we gad! This young lady is a great asset to your company make sure she is recognized for her professionalism she gave us a great impression of what customer service looks like because it is really rare to find people who enjoy doing the job they are paid to do and represent their employers well! Hope she's recognized very soon for her doing a great job!Your newest customers Mt.Charles Harley Sr and my wife Mrs.Femeka Harley”