-
April 2024 by Tyler Newman
Stopped in to get measured for a tux. Was helped right away. Awesome staff.
-
February 2024 by Ben Sherman
My experience at this location has been terrible. The staff is young and inexperienced in customer service. One employee was combative with me after I tried to explain my issue. Another could not locate my wedding info for some reason. I've been hung up on and made to wait on hold for an extended time. The fortunate thing for MW is none of my wedding party has to come to this location. If you're a serious professional about your affairs and expect reputable service, stay away from this location. The wedding suits associate has no personality, zero care for selling/upselling, no concern for engaging. Why work in customer service? The suits & brand sell themselves at this location. There is one employee in the front that I will excuse from this review. Management needs to train or rehire.
-
February 2024 by bigwar36 Herring
They are the absolute best. Look, price, customer service and atmosphere. Whenever I need a classy outfit. If I tell them where I’m going they will make me the sharpest dressed dude there. They fitted my 11 yo son for a black suit and tailored it in a week for his mother’s funeral.
-
January 2024 by Brandon Holmes
Disappointed! Nothing for Big & Tall people
-
January 2024 by Brian Doster
No one even acknowledged me being there or even asked if I needed help, they saw me there but never offered any assistance what so ever, I'll never set foot in that store again, period.
-
December 2023 by Shon Middlebrooks
Great store, but this location's customer service is terrible. Associates didn't speak and barely wanted to assist in helping. Their staff needs customer service trainings ASAP.
-
December 2023 by George Z
I’m getting a suit rental for my wedding and they took care of me. I’m a pretty big guy and they still had things to fit me to try on. They made me feel comfortable and were very happy with the experience.
-
June 2023 by Brandy McLean
Me and my future husband had the best experience here. The lady was so kind and paintent. I appreciate the customer service
-
June 2023 by Thomas James
They won’t let you try on anything, will also steal your coupons. Beware!
-
May 2023 by Melissa Bragg
I cannot believe it cost $250 just to rent a tuxedo for a wedding. The last time we were in a wedding party, it was only $50 which was through another tuxedo rental place. Makes me wonder is it just this place that charges so much? Renting a tux just for a couple of days should not cost $250.
-
April 2023 by Noah Hoersten
I recently went to purchase a couple of suits and shirts. To me spending a thousand dollars in store is enough to expect good customer service and a knowledgeable sales rep. Unfortunately that wasn’t the case. Items didn’t fit so I went back to exchange them. When exchanging them I was rushed out again without being able to try on the shirts only to go home and find that the new size also didn’t fit. I decided to go to the mens warehouse in Stonecrest GA to fix everything and they did a phenomenal job. Wouldn’t recommend McDonough Ga location. Poor customer service, lack of product knowledge, and an overall bad/stressful experience. 0/10
-
March 2023 by Ashley Newell Browning
My husband wanted a custom fit suit so he went here. He said his experience was great. The people, customer service, and suit were top notch. BUT beware that even though we spent $450 on a suit, it does NOT come with a suit bag. They put in a plastic bag. You’d assume that spending that kind of money, they’d have put it in a decent suit bag.
-
February 2023 by Candice Brown
My husband and I went in to return a suit jacket that I purchased online because we could not find a whole suit online that fit him. Thankfully, Charlisa assisted us with this matter and gave us excellent customer service. She gave us a few tips on suit selection and how to wear the suit purchased. Charlisa helped us find the perfect suit for my husband. It was a very pleasant experience and we will definitely be back to purchase another suit in the future in person rather than online.
-
February 2023 by Bruce Mixon
This is the absolute worst men’s wearhouse I have ever used. They absolutely ruin our wedding with the lack of communication and failing to notify us that they did not have items that were ordered instock until time of pickup. Employees need better training on company policies and the store manager Charlisa attitude was not at all apologetic about correcting the issues they caused. 3 of 5 tuxedos ordered were missing items
-
December 2022 by James Coleman
Great service and good people
