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December 2023 by Laurel Kelly
Best cleaners around McDonough.
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March 2023 by Debbi Covington
Cleaned a white fur bunny suit. Did a good job
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March 2023 by Lisa Lee
I have been bringing my clothes there for almost a year and I don’t have no complaints! My clothes always ready in 3 days and they get stains out anything I bring!
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March 2023 by Debra James
During regular business hours of operation on 03/05/2022 There was sign on this business owners door "will be back in 5 minutes". I and another customer waited outside extremely inconvenienced for over 30 minutes. During that wait the other lady waiting brought to my attention how far she travels to patronize this cleaner's and how inconvenienced she have become lately with this particular cleaners service or lack of. I do not live here but I was visiting family and ran an errand to pick up my grandson's uniform for his military ball held that afternoon. So I had to wait until the business owner returned. After 15 minutes or more Myself and the other customer called the number on the window but the owner never answered his phone. I left a voicemail with a return number that I was waiting outside of the cleaner's to pick up the uniform and we were running behind to get to this event while waiting on him to reopen. He did not return the call to say I apologize or I'm on my way. It was close to 30 maybe 40 minutes or more from the time I arrived to when he returned. He walked up and saw us waiting but he never greeted nor apologized for the inconvenience. He laughingly spoke with and joked about his lateness with the other male business owners from next door. Who joked with him letting him know myself and the other lady had been waiting a long time beyond the 5 minutes posted on his window. They laughed but I thought it was arrogance on his part to take up more of our time waiting on him to open his business. But no apology was given by this owner not to me and I gave him an ample opportunity to do so. I did not tell him but personally I learned to stop patronizing businesses who do not appreciate their customers enough to extend common courtesy beyond as well as professional customer service. To at least return the call and apologize would have shown some form of common courtesy and appreciation for his customer doing business with him.People of color we try to patronize minority owned businesses and prodominately minority employed businesses. But we can go elsewhere with our few dollars where our few dollars are much more appreciated and will receive much better customer service to ensure that we return and tell someone else about their business and services provided. This is a customer service review to provide public awareness do not spend your money where you're not welcome or appreciated.
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March 2022 by Angela Caban
Have been going here for years
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March 2022 by Queen of the Moon
I had a wedding veil altered a few years ago because I couldn't do it myself. They did an amazing job. Now I'm going back to have them hem my dress. I have no doubts.Service: Alterations
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March 2020 by Ashley Rose
We love going here for our dry cleaning. We've never had a problem and the owner is a great guy. They do a fantastic job ?
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March 2018 by sheldon greaves
I’m satisfied with customer service when I bring my clothes to this location! I must say I get excellent service from the lady and the owner that attends to me and they always meets my need!
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March 2018 by Thomas Martin
Polite, friendly service
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March 2018 by Michael Waller
Don't take your clothes here, especially not to get your suits fitted. The lady that works the front sometimes has absolutely no personality and can be rude, the guy (who I assume is the owner) isn't much better.Brand new suit is pretty much ruined because of this place. I took my suit pants in to get let out 1 inch in waist. I get the suit back and they took it in 1 inch instead. The guy tried to blame me saying I told him the wrong wording, even though I confirmed with him that the suit pants were supposed to be bigger because they were too small. After saying it was my fault, and some arguing between us, he agreed to fix the pants. Just got the pants back today and dear god what a terrible job they did. I can see every single stitch they made, there are strands falling out all over the pants, there is a sticker stuck to my pants that I can't get off - who knows what this is for. So now I'm trying to scissor off all these little strands, even though I'm pretty sure the second I bend over the pants are just going to fall apart. I will never return to this place.
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March 2018 by Gregory “Greg” Walker
I've never really used the place but been working nearby and the owner/operator had been nothing but nice in all the years I've come across him....
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October 2016 by Danielle S.
Took a pair of pants to get repaired, when got home to look at the repair,it wasnt even done. I went back a few days later to tell/show them and they tried to show me what was fixed and the spot I took it in for wasn't even what they supposedly fixed! There was nothing else wrong with the pants. So now I'm out that repair money and a pair of pants. I'll never use them again!
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April 2015 by Jarrett H.
They do a great job. I have been using them for 5 years and not once have I had any problems. They remember my name and how I like my clothes.
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March 2014 by Dale Reutter
Our Family has been a customer for over 18 years. Great People & Great Service .We highly recommend McDonough Crossing Cleaners all our neighbors and friends.