-
September 2024 by Gary Nichols
Found some great deals on pork, hamburger and Lean Cuisine.
-
August 2024 by Lisa Sockwell
McDonough kroger great service
-
August 2024 by LeClara Whitlock
The staff was extremely helpful in helping me to locate luggage and locks. Great Service! ❤️
-
May 2024 by Carol Kaleialoha
Great service from Pamela at the pharmacy!
-
April 2024 by Tim Gregg
Very friendly!
-
October 2023 by SaMari “Mari” N
I never have a problem coming to this pharmacy or having my prescriptions filled here. The staff is always polite when we come into contact, and they get it filled quickly. i have run into a few instances where my doctor told me it would be filled at a certain time, i go to pick it up, and it’s not filled but i’m not worried about that as I know the world doesn’t revolve around me. Talked to Justin on the phone today, I was a little bummed about my order status because i wasn’t feeling good at all and he told me a time my prescription would be ready and that’s exactly when it was ready!! He was very personable, never cut me off, and I left a satisfied customer (as always).
-
August 2023 by samurai n
I never have a problem coming to this pharmacy or having my prescriptions filled here. The staff is always polite when we come into contact, and they get it filled quickly. i have run into a few instances where my doctor told me it would be filled at a certain time, i go to pick it up, and it’s not filled but i’m not worried about that as I know the world doesn’t revolve around me. Talked to Justin on the phone today, I was a little bummed about my order status because i wasn’t feeling good at all and he told me a time my prescription would be ready and that’s exactly when it was ready!! He was very personable, never cut me off, and I left a satisfied customer (as always).
-
June 2023 by Michael Jones
Kroger pharmacy has the nicest people in the world. Lora and Pam come to mind as I think they been thete as long as I have been in McDonough, 25+ years. Super nice people.
-
October 2022 by Brandy W.
My husband has been getting his scripts here for over 22 yrs..he said they used to be the best, but lately they have not. We are constantly having to call back because they put you on hold so long the phone finally disconnects, they never have enough in stock so he goes days without his meds, including his insulin. They really should get their priorities straight...also if they tell someone they will have their prescriptions ready in an hr, they should be ready in an hr, don't let someone drive over there thinking their scripts are ready & then tell them that it will be about 30 more min because they haven't even started on them yet.
-
September 2022 by Yushea Miller
I had to reach out to corporate after being denied my prescriptions. Yesterday I went to the pharmacy and Siara, Pamela and the pharmacist were rude. Siara accused me of talking on the phone while my phone was not near my ear and kept rolling her eyes. I couldn’t hear her through the window and I wasn’t feeling well. I went inside and overheard her blatantly talking about me to the pharmacist, Fanta. Other customers were there and one shooked her head in disbelief. Pamela followed up with being condescending based on what her colleague said and refused to service me. She told me to stand to the side and said that I was on the phone when I was clearly not on the phone, as it can be seen on the camera. I had the phone down prior to her walking up to me. As I addressed how rude the tech was to talk about a customer in their face, Siara began to yell across the pharmacy at me in a very aggressive manner. It was so unprofessional. After leaving a review last night, I received a text that my prescriptions won’t be filled until next week. Ironically, while at the pharmacy, I was told that they would be ready this morning. I called last night after receiving the text and spoke with Fanta who stated my prescriptions can’t be filled due to my insurance. However, the prescriptions are less than $15 combined and I was not offered the opportunity to pay, only denied my prescriptions. Furthermore, I called this morning and was denied again. I was told that I would have to contact another pharmacy because I said I was getting my prescriptions transferred although they haven’t been transferred as of yet due to the delay in the other pharmacy. I informed the pharmacist that my prescriptions are still there and the transfer did not take place yet and again asked to get them filled. I was then told that the prescriptions won’t be ready until Saturday. I reminded the pharmacist that I was there last night and was told they would be ready this morning. Then the tech, Laura inquired about it to the pharmacist and then finally relayed to me that they can be ready at 2pm today. I am humiliated on how I was treated. I still plan to transfer pharmacies after picking up my prescriptions today. If I have any other issues, I will have to contact corporate.
-
September 2022 by awesome nick
I have been using this pharmacy for at least 10 years but as of late I call in my prescription and it is 3 days to fill it. I just called in a prescription and bottle clearly states I have 1 refill left and it doesn’t expire til 2023. They told me they had to call the doctor. The pharmacist said it was for 30 days instead of 90 that is why she didn’t fill it. In the past the label on the bottle would read .33 instead of 1. They were still pleasant and helpful but something has changed. I keep hearing they are backed up. I understand that but I should be a priority somewhere in that back up. I call in on Saturday and I can’t get my refill til Tue. Unacceptable.
-
August 2022 by Yushea Williams
I had to reach out to corporate after being denied my prescriptions. Yesterday I went to the pharmacy and Siara, Pamela and the pharmacist were rude. Siara accused me of talking on the phone while my phone was not near my ear and kept rolling her eyes. I couldn’t hear her through the window and I wasn’t feeling well. I went inside and overheard her blatantly talking about me to the pharmacist, Fanta. Other customers were there and one shooked her head in disbelief. Pamela followed up with being condescending based on what her colleague said and refused to service me. She told me to stand to the side and said that I was on the phone when I was clearly not on the phone, as it can be seen on the camera. I had the phone down prior to her walking up to me. As I addressed how rude the tech was to talk about a customer in their face, Siara began to yell across the pharmacy at me in a very aggressive manner. It was so unprofessional. After leaving a review last night, I received a text that my prescriptions won’t be filled until next week. Ironically, while at the pharmacy, I was told that they would be ready this morning. I called last night after receiving the text and spoke with Fanta who stated my prescriptions can’t be filled due to my insurance. However, the prescriptions are less than $15 combined and I was not offered the opportunity to pay, only denied my prescriptions. Furthermore, I called this morning and was denied again. I was told that I would have to contact another pharmacy because I said I was getting my prescriptions transferred although they haven’t been transferred as of yet due to the delay in the other pharmacy. I informed the pharmacist that my prescriptions are still there and the transfer did not take place yet and again asked to get them filled. I was then told that the prescriptions won’t be ready until Saturday. I reminded the pharmacist that I was there last night and was told they would be ready this morning. Then the tech, Laura inquired about it to the pharmacist and then finally relayed to me that they can be ready at 2pm today. I am humiliated on how I was treated. I still plan to transfer pharmacies after picking up my prescriptions today. If I have any other issues, I will have to contact corporate.
-
July 2022 by Shannon W.
The employees were less than help. Store seemed like the cleaning crew is on vacation. Kroger in the past was always my go to store. I am re-thinking this.
-
April 2022 by K S
Sadly over the past several years this location has gone way down hill in the beginning would have given them 5 stars any day of the week. Looking at others reviews I'm not the only one feeling this way. I no longer feel the small town feel of the employees at least knowing your face.As the old staff left so did the great customer service they were known for. So many times I run in to we have to order your meds in or its going to be 2-6 hours not just 30 min to fill your prescription. I left another big box retailer for Kroger years ago Ill now be on the hunt for somwehere else. Enough is enough.
-
January 2022 by Denise Robicheaux
I've been using the pharmacy for 3 yrs because it's convenient, but after yesterday I'm do out of there. 5 employees inside there chatting away girl comes to me hands me my one prescription and I had one grocery item she would not ring them both up together because she said they were short handed, I asked why she said it isnt the pharmacies responsibility to take up the slack of the Grocery Dept. something needs to be done. we already live in a world of Division, this was absolute Ignorance
