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September 2023 by Amber J.
To expensive and not really friendly service but Jayshaun is very kind and quick.Bathrooms are gross always.
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June 2023 by Pat B.
This review is for the Kroger PHARMACY. I'm pretty much homebound so haven't been inside the store. I just want to say that I have saved a LOT of money through their special programs, but more important is the quality of all the folks I've dealt with over the phone from this department. They have been incredibly helpful, respectful, kind and go out of their way to make things go smoothly. This is a true opinion and I'm giving it after dealing with them for over 2 years. My ex was a pharmacist and I'm well acquainted with how much pressure they must work under, and can't even put into words how much I appreciate their help. It's something I don't run across often enough these days! Thank you, Kroger Pharmacists and staff! You're wonderful!
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November 2022 by Monie O.
In the past I have visited this Kroger no problems. Yesterday between 9 and 10 am I want to the gas station ( 27 Nov) the lady in the booth was rude and even spoke down to me. I was surprised. Because someone has a disability does not mean they should be looked at as unintelligent, weather physical or mental. Every person should be treated with respect. She assumed I was illiterate, because I had trouble at the pump. I am a disabled veteran who has trouble at times with limitations. Courtesy is a service that should be given to all.
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September 2022 by Montague S.
Apparently the reviews are true . Stopped on the road for a few supplies including some extra craft beers . Got to our Smokies spot and found the beers spoiled and bad . This, from such a big company . Whoever 'manages ' this place should not be - maybe they should be off making donuts somewhere - though those would be some bad bad donuts .
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August 2022 by Julio M.
Anyone looking for a DMV Registration Renewal Kiosk? This one has it! As soon as you walk in, Bingo, It's there! In n out in 2 mins.
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May 2022 by Laura Ann Withers
I am beyond blown away by the kindness of the employees here. Long story very short someone anonymously paid for my groceries and I am forever grateful
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May 2022 by Brenda Carlile
POOR MANAGEMENT AND THEY ARE TAKING ADVANTAGE OF THE ECONOMY!!!!!!!!!!
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April 2022 by Tru A.
301 Jonesboro Rd, McDonough, GA 30253 | McDonough Crossing Kroger | This is probably the worst Kroger I've had to shop at. The selection is good and they have FREE PICKUP via the app or website. Where they have lost points is for CLEANLINESS! The owners should seriously consider pressure washing the entranceway and ensuring all exterior trash bins are emptied routinely! The parking lot can also use a routine sweep. Inside, product selection is good but a routine check and refresh of the produce section (tossing unappealing produce) should be standard! In addition, adding more self-checkout stations would be great. I'm not sure why most Publix stores are usually a stark contrast to Kroger! I literally avoid shopping here as much as possible.
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April 2022 by Sarah Fryman
I love the custom floral arrangement the florist created! Placing the order was very easy and she did same day delivery. Thank you for such exceptional service!
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October 2021 by Lisa S.
I would give I less if I could. Worst kroger ever!!!! Never any carts and never any baggers. Most times only one full service check out open. Can't even get a bagger in the only lane open. PITIFUL!!!! Will never shop there again and only live a half mile away.
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September 2021 by Doug G.
This Kroger is located directly on Jonesboro Road in McDonough. I was in the area doing a little work and decided I would swing through to grab a few things here instead of getting myself in the busier locations back towards the city. Standard Kroger in most ways with the exception of the service, which was less than stellar when you actually receive it. I only had a few items, so I was looking for a quick checkout, especially since it wasn't that busy, but that isn't how it really happened. The cashiers that were on duty were not paying attention and wondered off twice while I was waiting to get a register and actually check out. They wondered down a few lanes to chat with another cashier and during this chat multiple people needed and had to wait for assistance. The store itself was decently stocked, clear of debris and clean for the most part, even the exterior was well kept. I am never in this area, but on the occasion that I do pass through...I will probably just wait to hit another spot.
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August 2021 by Victorya M.
Why are y'all so f****** slow???? And I mean literally EVERY time I come. Last visit, there was food on sale and once I get to the checkout, show the cashier the physical and online coupon she still sat on the screen trying to find it instead of just using the code associated with it. I sat at her counter waiting for 20 minutes!!! And she never figured it out I just gave up and left. Today, I'm waiting at the same self checkout for the "help is on the way" sign for another awkward 10 minutes with the same employee until I just took all my stuff out the bags and went to the other checkout on the OTHER side of the store. Wtf is up? Be mindful of people's time, and resources. Everyone can't leisurely wait for incompetency every time they need groceries. And to add insult to injury, they're selling pudding and jello from February 2020!!!!!!!
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April 2021 by Elizabeth Guzman
Today I purchased several things on sale. After checking out and looking at my receipt I noticed I was incorrectly charged regular price for several items. I went to guest services to point this out to them. A customer with the cashier was having an issue so I waited patiently for my turn. Thirty minutes or more later, another cashier shows up to help with customers. She took a long time getting adjusted, because I was watching her to see if she was as going to open her regis
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April 2021 by Carla Hillin DeLoach
The ever changing employees! The rude employees! The lazy employees!
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November 2020 by John S.
Terrible customer service. I asked if they had some produce in stock and Wanda was super rude! I get that it's a stressful time of year but there's no need to be rude to customers.
