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January 2024 by Karl Broughton
Terrible Customer Service!Trying To Sell But Not Catering To Customers Need!!
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January 2024 by Njborn
They did a Great Job and my work van a ford transit. I went somewhere else for brakes and van came back making a loud noise when driving, the other place did something wrong I think on purpose's. Goodyear fix the axle and CV joints it drives Great and no noise.Great Job
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January 2024 by V C
Great service and knowledgeable technicians! The best maintenance and repair shop in the area!
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December 2023 by Africa Mingo
When I walked in I spoke with Mr. Zachariah. He was very pleasant and greeted me. I have owned a Tesla for the past 3 years and recently bought a gas car. I had questions in reference to the type of oil my jeep would take and he explained the different types of oil and what was best for my vehicle. I was serviced in a timely manner and with a smile. There are several other car service providers in the area but due to his great personality and knowledge I would come to this location specifically. Thank you Zachariah for impeccable service.
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December 2023 by Dv Legal
Mr Zack was so professional and polite to me being a senior citizen I was over 4 hours late and they still accommodated me taking care of me immediately. I will refer this good year to any and everyone that I know please promote this man!!!!
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December 2023 by Alex Jones
Good service, good customer service, friendly and knowledgeable staff. The only thing that prevents me from purchasing tires at Goodyear stores is that they charge extra when rotation and balance are due. Sam Club, BJ’s, and Discount Tire offer free rotation and balance. I tried to support the local store, but they do not offer what other stores nearby are offering.
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November 2023 by Stevie “Stevie” C
I took my car to Goodyear to get a new alternator. The first one was installed and didn't work, but they placed a warranty on the service and I was able to get a new one that worked perfectly! Zack was amazingly professional and knowledgeable. I am so happy with the service.
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November 2023 by TW Barker
They do great work and have good customer service, but THE WAIT is NEVER what they say (45m= 1.5h at least!), and the building usually isn’t very clean to feel comfortable staying lengthy periods of time indoors, but it was slightly cleaner this time.
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November 2023 by Cristian Troncoso
Warning DO NOT GO HERE, you book an appointment for a conventional Oil change. You give all your personal and car information on the GOODYEAR Website, you get the confirmation for your appointment, you drive there, you show up at the Front Desk on time and they say “We don't have conventional Oil We are not doing your oil change”. Completed Unprofessional.
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September 2023 by Kim M.
I had a great experience at this location on yesterday. I was informed in a timely manner of the issue that caused my check engine light to come on. Zach (store manager) displayed great customer service and options for me to ensure that my vehicle could be serviced on the same day. Ricky (service technician) displayed professionalism and ensured my vehicle would be ready for pick up later that day. He also provided in details of the issue and was very knowledgeable. I can really appreciate the service provided at this location and it makes the experience seamless when dealing with matters of this nature, especially, when you’re not expecting to have extensive work/costly repairs. Way to go Zach and Ricky *fist pump
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September 2023 by Staci Naegele
This place is amazing. We are on our way from Ohio to Florida and had a blow out on our travel trailer and they got us right in and took care of us!! Thank you all so much. They also had very clean restrooms and a nice sitting area inside for our family. Highly recommended !!
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September 2023 by Tandra Harvey
Zach and the team at this location are awesome! They took care of my tires on my lunch break. I appreciate their service and professionalism.
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August 2023 by Elijah Levesque
It seems like every time I go somewhere to a car to get an issue with my car fixed, Goodyear never fails me. The store manager Zach Coleman was very helpful with me, patient and explained everything that to me thoroughly on what the issue was. He was very informative & also gave me a military discount for being military. The vibe was good and everyone was respectful. And now my car runs back smooth. So U definitely recommend coming here for issues with you car. ?
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August 2023 by Jackie Baker
DO NOT GO HERE. GO TO LITERALLY ANY OTHER SHOP.The only reason this place even gets one star is because google won’t let me go lower and the front desk staff was very nice.The mechanics and techs obviously have no clue what they are doing. Definitely check out your car and confirm the services got done before you leave.My husband booked an appointment for leaks in the tires on our car(not the shop’s fault), tire balance and rotation, and an alignment.Waited for an hour and a half, my car got done, so I asked for a paper of the alignment and they didn’t have one. It never got done. Gave the key back and they took my car back to the shop.Another hour later my car comes back out. I receive paperwork of the alignment and work done on my car. I confirmed that tire balance and rotation was on my receipt; however, when I inspected my vehicle it was very obvious that my tires were never rotated. I know this because I waited too long between rotations and there was a pretty significant difference in the amount of tread on the front vs back tires. I also noticed they lost a cap to the valve stem on the driver’s side rear tire. I go inside and tell the man at the desk my tires weren’t rotated, he apologized and said it would be only 15 mins tops.After another hour, my car is done for a third time, I get my key and inspect my car again. Only my passenger’s side tires were rotated. I go back inside to tell the guy at the desk again. He says “no, they were rotated, I watched them.” He follows me outside and I point out I can tell they weren’t because of the tread, the missing cap on the valve stem, and the mark they put on the front tire to detect the leak. He apologized and said he would talk to the tech guy, never offered a replacement cap for the valve stem. I told him I would go to another good year.I was there for a total of 3.5 hours and didn’t even get the services done to my car that were scheduled. 3.5 hours and I didn’t even get new tires. Also when I got in my car I noticed my tires weren’t filled up with the same amount of psi, proving further the ignorance of the mechanics there. I do not understand how someone can be so bad at their job.
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July 2023 by Lisa & Patrick Romano
AWESOME Goodyear Shop & SVC.It started with Desmon Andrew's letting me know my Wrangler Steadfast HT tires were in from VA VCS purchase & followed up with great pricing & SVC from Chris Newberry & Kenon Epps!Great guys, great product! Happy to refer in future!!!Keep up great work!Patrick Romano USAF Veteran!
