Geek Squad

Hours: Geek Squad, a division of Best Buy, provides a wide range of repair, installation, and setup services for various tech products, including computers, tablets, TVs, home theaters, car stereos, GPS devices, cell phones, and home appliances. With over 1,100 locations across the country, their agents are dedicated to helping customers get the most out of their technology. Customers have generally had positive experiences with Geek Squad. Many have praised the agents for their professionalism, courtesy, and willingness to go the extra mile to assist them. In one instance, an agent named Luke was particularly helpful, staying late to ensure a customer's issue was resolved, even though the customer was running late for the appointment. While most customers have been satisfied with Geek Squad's services, there have been a few instances where the agents were unable to solve the customer's problem. In one case, the customer felt that the agent had a poor attitude and gave up on the issue too quickly, despite the customer's time constraints. Overall, Geek Squad is known for its knowledgeable and dedicated agents who strive to provide excellent customer service and technical support, helping customers get the most out of their technology.

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1. McDonough, Georgia