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October 2024 by Yvonne Mason
Pick another shipper. Fedex is the WORSE.
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October 2024 by bri
bigger older lady with Grey and Black hair is very unhelpful and has no customer service skills or support to solve issues. Very rude I wont be returning
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September 2024 by Bri King
This location is inside of Walmart. Jamera is very pleasant and knowledgeable. I had to mail my resume documents to a company out of state and she assisted me throughly providing above and beyond customer service and I’m very glad she was there. I recommend her for future leadership positions because her positive outlook will be transformational for FedEx and its employees.
Bridget King, MSML
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August 2024 by Miguel S.
Very helpful and courteous. I've never had an issue.
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July 2024 by Rasheem
Jamera has great customer service and is genuine and knowledgeable about her job
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March 2024 by Emma Poole
Jamera was so nice, personable, and helpful!
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January 2024 by Arthur B.
I took a closet organizer to be shipped to this location. It had a pre-label on it. The store manager, Davita, asked that I bring it to the side and take it off the cart so she can scan it in. I took it to the cart and laid it on its side so I can slide it out. Davita asked how much did the package weighed. I told her 106 lbs. this is why they asked me to bring it to a store location. After receiving this information, she refused to take the package and said she has one driver who would not be able to handle it. Davita also explained that her receiving packages of this sizes is at her digression and she would not be doing so. She told me to call for pick-up. In the process of putting this box back in the cart, I ripped the side of my suit pants. I was wearing a suit as I was work trying to take care of this during my lunch break. I have never seen a full FedEx store that turned customers away and saying what they can or cannnot do. Management is horrible and this location needs to be closed.
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December 2023 by Rainah Davis
I drove here to ship packages for work and there is no one inside. There is a sign that says someone will be back in almost 45 minutes. Super inconvenient. If you have to use this facility make sure you call first to make sure they are not out or at lunch to save yourself time.
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July 2023 by Sweetie Pie
Always closed smh
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June 2023 by Wayne T. Dowdy
FEDEX is the WORST shipping company to deal with, based upon all but one of four experiences I have had with them.I previously purchased a box valued at approximately $1.00 for what I can buy it for in Walmart, and paid $7.49 for a 13"x9"x11" shipping box, because I was told by the clerk before I purchased the box that it would be a flat rate for whatever I put inside.Today I attempted to ship in the box and was told by the clerk working at 4:15 pm on June 2, 2023, that it would cost $31 + to ship it (to a US address ). The package weighed less than 7 lbs. RIP OFF. Stay away from this FEDEX!
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May 2023 by DJ Pace
Agree with another post. Often store is closed in middle of the day for more than an hour. Had another experience where I was returning something that had to go thru FedEx and the agent refused to give me a receipt for my records. NEVER have these issues or any others with any location of The UPS store.
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May 2023 by Gia Gianni
Why is this location never open when I come? I’ve never been able to successfully ship anything from here and it doesn’t really matter the time. My experiences have been between 12p and 3p. Huge inconvenience because this is location closer to me.
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March 2023 by Jill Cordrey
Phone is never answered....they take lunch between 215pm and 315pm come'on.....?
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March 2023 by Shirley L.
Every time I go to this location they are always closed. Recently on my lunch break I arrived a little after 2 PM. There was a sign on the door that said they will open back up until 3:40 PM. This is insane! Trust me if I didn't have to mail my package back through Fed Ex I would never, ever use this location. UPS is a little further down the street; They are so much better! I can always count on them being there and by the way, they are also open on Saturdays.
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October 2022 by Sonya L.
I received EXCELLENT service from 'Shari' and I will certainly be back with future printing needs!
