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February 2024 by Mary Giddens
Really has nothing in store. No good choices.
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February 2024 by Allen Johnson
Got a new computer case and a 1000 watt power supply. It's very nice. I will post pictures when I get it all put together.
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February 2024 by Lester López Ortiz
Nice store, the employees are so professionals.
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February 2024 by Catrina Bradley
Zero customer service. We came to buy a laptop, but after waiting, walking to the front to request help, waiting and walking back to ask again and was answered rudely, waiting again, no one came to help us. We were the 2nd customers to walk out.
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February 2024 by Jojo D
The reason for the 3 stars is that if you get there at the wrong time, you probably won't have someone to assist you, and when you get someone, everything goes pretty well. I had a powered subwoofer installed, and the person who installed it didn't do it right because when I turn on my headlights, my subwoofer comes on, and the key isn't in the ignition. It should've been connected to the radio, so when I turn on the radio, the subwoofer will turn on.
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February 2024 by Joseph McDaniel
As usual, needed some electronics and it was on sale. Ordered and picked up fast!
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February 2024 by Diana May
Beware if you buy a product that comes with lifetime warranty/replacement this store will not honor the purchase/replacement promise if the manufacturer discontinues the item. The manager just defaulted to place blame on the manufacturer instead of addressing the fact that I bought the product from their store not the manufacturer.
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February 2024 by Kevin Saffari
Went around lunch it wasn’t busy got helped out nice store
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February 2024 by Robert Ganskow
The sales person was very informative and helped us to make a great decision on a laptop.
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January 2024 by Adj J
Not enough people on salefloor
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January 2024 by Lawrence Lockett
Tried to exchange item that I bought open box that ended up being defective. Would not exchange it for like item straight up as the sale was over. Stated i could pay the difference which was $140. I was told if I bought the item new I would have been able to exchange it, no problem. Said it will ship from new york and I don't know whether they did quality control there. Is a corporation you're supposed to have a uniform policy on how to deal with things. How can a company convince people to buy open box then don't stand behind their product? Terrible corporation.
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January 2024 by Rachel Maddox
Ordered TV for home delivery. Received text from carrier that it would delivered later in the day. Stayed home all afternoon. 6 hours later received text from Best Buy that delivery could not be completed and item had been returned to store. Best Buy customer service was no help whatsoever. Ended up ordering same item from Walmart, free delivery, for $24 less.
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January 2024 by Rick Warga
It was very busy but was helped promptly.
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January 2024 by Nancy Roten-Leaphart
Had to get a USB C super fast charger.Wasn't sure if I had the correct one and sought assistance.The associate helped me with my questions, and I was able to buy a cable that met my needs.
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January 2024 by Pam Mccants
No staff on floor to assist you. You have to go to checkout with right or wrong item to get assistance then cashier leaves checkout line to assist you. What sense does that make to leave other customers waiting in line. Poor customer service
