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November 2023 by nekii h
Excellent service… Jennifer was patient and very informative…
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September 2023 by ebonee mobley
After researching Ameris Bank l, I instantly loved not only the team I’ve never met but the care concern and sense of urgency given by the company to their clients. The process to apply for a new account was simple yet fast. Along with the approval or denial decision. I look forward to banking and growing with Ameris Bank.
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September 2023 by Iris Ivester
It's comforting to know that someone is always there to be of assistance.
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August 2023 by 4GN Pedro
The McDonough branch has an employee by the name of Sidona. She is the last person who should be working customer service. She was rude from the start and expressed from the very beginning that she didn’t really want to help me.
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July 2023 by *Jinger*
Brook was very professional. Helped us with our bank account. He made it easy and stress free. He provided excellent information! Great service!
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June 2023 by Angela McMillin
Usually friendly. Teller was not friendly at all....however Universal banker rep was very nice!
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June 2023 by Rhonda Blake
The bank representative was very professional. She was very nice and did not rush through our appointment. We are very pleased.
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June 2023 by Kim Carter
Jennifer is the best! She is so helpful and knows all the things! We love her!!!
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April 2023 by TONIA BROWN
Conyers location the staff is awesome. They educated me on ways to save and budget.
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April 2023 by Lynn Ashley
Ladies where wonderful in assisting with my need
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March 2023 by Matthew policastro
My Zelle hasn’t worked in weeks been back n forth with branches an customer service numerous times still not working
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February 2023 by Mel S.
Just like all of the other branches I've been to this one is awful too. After waiting in line for what seemed like forever, the teller told me there was no one in the entire bank that could help me with my insurance claim check and that I needed to come back the next day. I called another branch the next day and they didn't know what to do either. I'm to the point now where I will refinance at double the rate just to get the h-ll away from this bank!!!
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January 2023 by Debba Murphy
Never though its would be that simple and same day to open my new account!
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November 2022 by Susan Dobson
The Ameris Bank in McDonough has a very friendly staff. They greet you immediately as you enter the branch. The assistant manager has helped us with our (sometimes complicated) banking. We have been amazed at her wealth of knowledge and her ease at explaining everything, down to the smallest detail. Thank you Ameris to having such a great staff.
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November 2022 by Its Jay
I am very disappointed in this location and Ameris as a whole. I was positively welcomed to apply for one of their products. Asked a ton of questions, even asked for the manager Pebbles to ask the underwriters so I wasn't just pulling my credit for no reason. For them to turn around and deny for the exact reasons I asked about. The lack of communication here is not okay! I had to call and email multiple times and received multiple promises of communication, but they failed several times. Still to this day I am waiting on a promise to speak with an area manager, whom I scheduled an appointment with. She did not call during the appointment time. I called them multiple times about it, left emails and voice messages with still no response 2-3 weeks later. The only reason I give them 2 stars is because when you actually do get Pebbles on the phone she is nice, however unhelpful and led me into this product falsely. We also have Ameris Bank as our mortgage lender. You would think with them being local and smaller that the service would be better, but I am highly disappointed! Would not recommend this location or Ameris.
