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“First time purchasing anything other than a Ford and couldn't be more pleased and impressed. From the first moment we stepped into the showroom we were treated phenomenally. From our salesperson Consuella to the GM Ms. Vicki and our finance rep Mr. Bill. We were taken care of every step of the way, shown patience because we asked a lot of questions and overall just felt really taken care of. Gerald Jones VW is incredible. Super impressed too that the GM is situated right out front and answers the main phone and she isn't hidden in some back office like I've seen at many other dealerships. 10/10 highly recommend!”
“The team is fast and knowledgeable about the vehicle they service. I'm always learning something new about my Bronco after talking with them each time I visit. Always a positive experience.”
“I LOVED IT!!! They give you cold bottled water when you pull up, they're professional, & have great prices! They even give discounts for military & teachers!!! My new place for oil changes!!!”
“The employees are very well respectful and they talk to you to let you know what they fine. If you change filters they show you the new ones. Thank you for the great work you all do.”
“Little bit of a wait, but they definitely made up for it. Service was simply superb!
I'll be coming back here. This is now my go-to place for services.”
“Great customer service , the tech was detailed on every step that would be completed . I was in and out in no time. I went on Saturday morning but I forgot the tech name. The tech had on glasses with locs (African American) . Great service !”
“They were very professional, and kind. I recommend this jiffy lube. I will be returning for my oil changes of course. And tire rotation and all. Thanks you guys are awesome.Service: Oil change”
“Me ate liars
so u no dis is da truth
spitting from da boof
I came ina huuurrry
Me doughts was stupid blurry
Went der lik a fas booiiiL
Cuh cadi said STOP I’m outa ooooil!!!
He tol meh can’t help ya bro
We don’t fix dat chea
I sa no even wit durck ? tape?
Gav me a good chuckle
glad he ain’t say his name
so der is na blame
on dat good brotha
Fa da free oooiilllLA!!!
Tol him see ya lata
Cuh he don’t even
no imma great fatha!!!
Me Jis getting started
Tears in ma eyes?
Lookin lik I’m finna vomit ?”
“I have been going to this Jiffy Lube for 20 years. I have only had one issue and they fixed it immediately. This crew knows what they are doing! I have always been pleased with their service.”
“I had a ball here!! The staff was very nice and had a sense of humor!!! They did a great job on my car- inspection for Uber. They were through and efficient with their time.”
“I was very pleased with my service at jiffy lube on wrightsboro road all the gentleman that work that was very kind and polite and very professional I'll use them again in the future”
“brian took the time to diagnose and fix my sons car at 4:40 on a friday afternoon and we were back on the road by 6 pm. he was honest and helpful and very skilled at diagnosis and fix!”
“I had to trust the folks to revive an 18 month idle 2010 Tundra and they did all the essentials for it make a 1000 mile road trip all in 2 days. All that with a great attotide. Thanks much!”
“This place is wonderful! The staff are nice and helpful. They do offer appointments for some services; I only needed an oil change and that was done very quickly.
I will never take my car anywhere else if I can take it here.
I could see my car the whole time they were changing the oil, my tires were rotated and the technician pointed out the cover on the bottom that had been damaged (I did not know). The technician advised me to get another one from Honda and it could be easily replaced.
Total cost (oil change/tire rotation) $79.98”
“I had great experience the day I visited this location. I loved the interaction the employees had with one another. The service was friendly and no wait time. I will be visiting them for all my car needs”
“Great experience! I hate getting my oil changed bc I always feel pressured to get more services than I can afford but these guys were great about doing what I asked and were so polite the whole time! Will continue to come back!”
“Robert Jones from Jim Whitehead in Augusta was respectful, professional and on time. It didn't take him long to get me rolling which is greatly appreciated when you get paid by the mile.”
“Took my vehicle twice to this establishment both times was greeted with a positive attitude which I appreciate. They are knowledgeable and informative about what needs to be done during my service and in the future. Overall Customer service is great. Kudos Take 5 Evans Ga.”
“I would give them 50 stars if I could!! A new battery was installed in my 2017 Ford escape because it wouldn't start. It worked for about two days, ely dead again. I had it towed to Regency Tire and Auto. I thought for sure it was the alternator or the starter. They could have easily told me it needed a new alternator or starter or even worse. But they called me and told me the truth. Just a CD stuck in the player keeping it open draining the battery. Also, my friend who replaced the battery for me removed the windshield wipers to get the old battery out (I don't why). They were not reinstalled correctly and some other stuff was wrong with them. I had forgotten about them since I hadn't driven for a few days. They noticed and called me. My windshield wipers are fixed and as good as new! I am so thankful to have an automobile repair shop that I feelI can trust and rely on.”
“I had an unfortunate incident that resulted in getting 2 flat tires on my X5 while in the middle of a 2 1/2 hour drive to the Masters. BMW Road Side Assistance gave me the option of having my car towed to Taylor BMW which is on close proximity to Augusta National. At the time, I didn't realize what a blessing in disguise this was. The Service Manager, Brian Moon, provided me and my daughter, the type of Customer service that is rarely seen in this day and age! His primary focus was to ensure this unfortunate event didn't spoil our highly anticipated day. He provided us with a loner vehicle with zero hesitation, which allowed us to be in the Masters gate by 11:30. Depending on the extent of the damage to my X5, he would have allowed me to take the loner back to my home and would deliver my car, once repairs were made! Luckily, only the 2 new tires, and an alignment were needed. After we returned the loner, we were on the road and heading back home at 7:00 that evening! Special thanks to Brian Moon, and Business Manager, Luis Olmo, for their help and courtesy. When me and any family members are in the market for a BMW, we will surely make the trip to Taylor!
Dean Erickson”
“Stopped in Monday after work and I was greeted immediately. The staff was super helpful with wonderful bedside manner. I was helped by about 4 people throughout my visit (I’m horrible with names) but they all deserve a 5 star! Highly recommend this location and I will definitely be making this my go to shop.”
“I have been coming here for oil changes and anything else needed on my vehicles since I started driving almost 10 years ago. Great customer service. Extremely knowledgeable and helpful when it comes to what needs to be done/fixed.”
“Our vehicle's muffler fell off today and in the middle of remedying the issue. I had stopped by Nichol's (Mike's), and was kindly greeted by Mike. Although the vehicle' was down the road and the issue wasn't severe. Mike offered some assistance freely and a kind handshake with the best of luck to us. I would recommend them for any and all potential needs. Especially those in the time of need.”
“I just want to recognize the excellent service provided by the guys at Jiffy Lube in Grovetown, particularly James. I installed new rotors and brake pads on my car during the weekend but for some reason the brakes were grinding and making noises. James quickly identified the issue, made a diagnosis and repaired the problem. Apparently I needed new hardware to hold the brake pads. It took him less than an hour to complete the service. He also bled, flushed, and replaced the brake fluid. He was professional, courteous and knowledgeable during the whole process. It is pretty impressive to see a technician working on cars with a clean uniform, that means he knows what he is doing. Thanks again for the great service.”
“Extremely knowledgeable service staff and super personable office staff. Fast quality service with extremely fair prices. Hands down the best garage not only in North Augusta but in all of Aiken County.”
“We broke down 300 miles from home. After calling around C&C was the only place they could get us in quickly. Very professional and reliable. Nate was helpful and did not deviate from the estimated price to complete the job.”
“Decent customer service; Theresa is very professional and honest.Only downside is they don’t service Euro or Japanese cars due to recent policy changes. Go to Autobahn or DVS in Augusta if you own a VW/Audi/Benz.”
“Recall Appointment, Ashley and Bridgette were phenomenal. They communicated everything to do with what to expect, timeframe and how they would update for the process. Very professional and personable, also helping with a shuttle that accommodated a car seat so we would not have to wait there for the extra time.
My vehicle was clean, neatly parked, looks as if the technician kept or returned my seat to the same it was.”
“Everyone was polite and professional once I pulled in the stall I was given a cold bottle of water and everything that was done was explained as well as the price l felt very comfortable”
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“Omg I can’t tell you how kind the employees here in Jiffy Lube Bobby Jones! I want to say thank you to Casey who is so kind to me asking me if I needed coffee when I first walked in. I want to thank Greg and Michael and Trey who are very welcoming when I got here! Thank you Casey, Greg, Vern, Michael and Trey for working on my SUV! And Trey congratulations for your new born baby!”