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September 2024 by Ashley Wedincamp
Horrible customer service! Very rude employee in the drive through
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November 2023 by Heather
Never had a issue with my insurance covering my meds. The other Kroger Pharmacy on Washington Rd next to Lidl , I did not have a good experience. I transferred to Columbia Rd. Kroger Pharmacy. Great experience. When I get up to the window it does not take but about 5minutes and I am ready to go about my business.
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October 2023 by Jimmy M.
I would definitely recommend this Kroger. The store is kept clean and items are always well stocked. There is a Starbucks inside as well if you care to indulge in a bank-busting treat now and then. ;-)I appreciate that the deli counter carries Boars Head cold cuts. The adjacent bakery section has a nice assortment of cakes, cookies, pies, and various other dessert items. Their breads are decent as well. There's an olive bar, and a hot food area as well. The seafood section has lots of fresh or frozen items to choose from. While the meat section is stocked throughout the day and everything looks fresh, there is a perpetual slightly foul smell in the meat aisle. I can never pinpoint where it's coming from exactly. I've never had an issue with any meats purchased. Just an observation though. The prices on average are a bit higher than Walmart on staple items like dairy and meats. IMHO, the meats are way overpriced on most items. Even compared to Publix, I find the meats to be higher priced at Kroger.The produce section is usually stocked with fresh items. No complaints at all. Their strawberries always seem to be the best quality I can find compared to Walmart or Publix. Same with the blueberries , and other berries. LAstly, I like that their mobile phone app lets you build your shopping list and claim coupons right in the app before you go to shop. Makes the shopping experience more enjoyable and rarely do I get home and say to myself, "Oh... I forgot to buy that!"Overall, I would recommend this location. :-)
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August 2023 by Carroll Burke
Always Quick and friendy Service....
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July 2023 by C M.
This Store is So bad that the water was Molded! How does a Store sell Molded Water?!? I seen the reviews here and was Conflicted on Some Five Stars after Reviewing this Store! Either these people worked or work in Kroger because I'm not buying it! The Store is Flimsey Compared to Kroger in grovetown and Publix! There was mildew in bathrooms! There is a water issue in this Store and it need attention from a inspector! This is not the only modesStore n Augusta! Serious health issue! Your walking kids in here for the deal not the quality or safety! Disgusting! Augusta is declining!
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June 2023 by cheryl nicole wilson
Great hospitality!!
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May 2023 by Rhonda Circo
Every time I try to order a prescription for my Pop on the Kroger pharmacy phone line it orders additional prescriptions. Funny thing is every time I talk to someone there in the pharmacy they state they can not fix the problem. The young lady today stated that it was above her paygrade to pursue this problem. Wow! I told her I was so sorry that helping her customers was above her pay grade and that maybe she should tell her manager or Bryan, the Pharmacist since this is an annoying problem for customersand I would assume those that work in the pharmacy since they have to put the prescriptions back on the shelf.
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April 2023 by Mtarbarnes
Excellent service and prices.Use Rx even if you have insurance if you dont like the prices. They will use whichever is cheaper for you!
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December 2022 by Jean Maddux
Kroger pharmacy on Columbia Road has to be the worstFirst they say they do not have a prescription for youThen they say they have had that prescription for 2 monthsThen they say your prescription will be ready at 6 ( get here at 6:15 to make sure they had plenty of time ) it's not ready still need 30 minutes
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July 2022 by Will A.
Thank you so much to Krystyn for your help in the floral section! You were very kind and made sure that I was helped and satisfied! Will definitely be passing the other Krogers to come here again.
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March 2022 by Gracie J.
Very lovely staff; grocery pick up is efficient and nice; I've had missing groceries and they always make up for it with no issues.
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February 2022 by Kareem Hines
I couldn't remember the name of my wife's prescription and told the pharmacist that he needed to call for a transfer. I then was told they don't have it in stock and it could be up to 48 hours without even knowing the prescription. So I call the pharmacy I usually used and they said to go back inside after I left they do have it and the transfer was made. Now out the clear blue they have e the prescription. Totally unexeptableUnacceptable ?
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February 2022 by Brooke Cleveland Beckum
Absolutely horrific experience with this pharmacy. Called in a refill for zofran on Sunday- spoke with a pharm tech who stated that she would try to have it ready by that afternoon before closing; refill wasn’t ready before closing, no big deal. The next morning (Monday) I drop my son off at school and get a text saying I have a refill ready for pickup, great! I’m thinking it’s the zofran I called about the day before; I head to Kroger. At the window, the lady asks me for my dob and name and then states “you have 1 prescription ready, the total is $20.34; I say okay and give her my card, sign for the medicine and go about my day. I get up the rd and go to get my medicine and realize, I’ve been given the wrong prescription (it is a medicine I take, but not the one I needed/called in) I call and let the woman who answers know what’s going on and she was so incredibly rude and condescending; she explained that it wasn’t my fault that I received the wrong medicine but that I needed to know the medicine name and the cost to keep this from happening....NO! I don’t work in the pharmacy, you people do. Your pharm tech should have told me what I was picking up ( like you asked if they did) I asked her if there was a way to credit my account/refund me, something at all...bc now I’m out of the money, I have a refill for meds I don’t need and I still don’t have the meds I do need! She states, uhm no...I don’t know what you want me to do here, to which I replied I wanted to speak to a manger bc this was the second time something like this had happened. She stated she was the manager and I needed to speak with her- we go around and around for a few before I finally tell her to get my right medicine refilled and I would be switching every prescription I and my family had there to a different pharmacy. When my husband and I come to pickup the correct meds this time, she and the pharm tech at the window laughed and smiled at each other when my husband gave my dob and name and then the lady I spoke with on the phone appeared in the window- she tried speaking to me and I told her there was nothing to say, to give me my medicine & take payment and let me go. This woman wanted to get loud with me and look at my like she wanted to slap my face the entire time- I don’t have her name but I can tell you exactly what she looks like. The way she treated me and acted was completely unprofessional and condescending. I have since switched mine and my families accounts to a different pharmacy and will no longer be shopping with Kroger. Do better!
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August 2021 by Jason Whitaker
They accept goldrx plus
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July 2021 by Evelyn Catherine Lifsey Eubanks
Very friendly
