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“Laura Marschalk (Community Mortgage Loan Officer at Regions Bank), thank you so very much for all of your help in securing our loan for our new home here in Augusta. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers. You stand above the rest, Laura Marschalk! Our hats off to you!!”
“Been with WF for at least 15 years. Best service and staff I’ve had over my 40+ years of banking! Always greeted with a smile and a willingness to help with my needs!”
“Ms. Krista has excellent communication with her customers and is very knowledgeable. I appreciate the customer service experience I had today interacting with a frontline desk cashier. It’s hard for people to break out of their comfort zone and take the time to make a customer feel comfortable with engaging in communication with the customer service representative or teller on point. When those boundaries are broken and the customer is pleased with the information responded, it’s a skill set achieved by diligence and compassion to our fellow customers. That’s a blessing. Thank you guys and Ms. Krista.”
“Ms. Krista has excellent communication with her customers and is very knowledgeable. I appreciate the customer service experience I had today interacting with a frontline desk cashier. It’s hard for people to break out of their comfort zone and take the time to make a customer feel comfortable with engaging in communication with the customer service representative or teller on point. When those boundaries are broken and the customer is pleased with the information responded, it’s a skill set achieved by diligence and compassion to our fellow customers. That’s a blessing. Thank you guys and Ms. Krista.”
“Candy is outstanding! My father collects coins and we were on our 9th bank trying to gather 1/2 dollar coins for his 90th Birthday. Candy went above and beyond by checking the computer and seeing what they had in their vault. Not one other individual at the eight banks offered to do that. Candy has the best customer service skills, very friendly, and absolutely made our day and will make my father‘s birthday even brighter!!”
“When the location on Washington Road closed I was disappointed because it was so close to work. But honestly I don’t mind the extra drive for the customer service. Christina is the best! Even with her mask I think it’s safe to say she greets you with a smile and she definitely greets me by name. I never feel like I’m Waiting too long. I appreciate the friendly service.”
“Presley and Savannah always treat me like family, quick to resolve any questions or concerns I might have. And Presley is definitely a gentleman of his word to return calls and act on my behalf handling any urgent concerns I might have. The team there is awesome and I am always delighted to take care of my banking at that branch.”
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“My family and I absolutely love this branch! Staff is always super helpful and sweet. Ronica did an amazing job helping me set up another account. We will always visit this South State Bank for all of our banking needs!”