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June 2024 by Bo Smith
Pretty good overall experience. I cash my checks here for only a $4 fee for anything under $1000. It's quicker to go here than it is to go to the money store in the big Walmart. They are usually always open till 8pm unlike the big stores. Half the time the big stores are hit or miss if the money store is even open during their posted hours of operations.
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May 2024 by BLACK STEEL ENTERTAINMENT LLC
This used to be a Food Lion but Walmart has a better selection and better quality products. The staff are helpful and knowledgeable.
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May 2024 by Priscilla C (Future MLB Mom)
Well managed.
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May 2024 by Jamie Whitley
100 percent better then normal Walmart.
It is like Target.
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May 2024 by Jade McDaniel
Excellent customer service. Store was very clean and organized.
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March 2024 by Dorothy Creech
Has everything I need.
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February 2024 by Clyde Holmes
I am extremely disappointed with the local neighborhood market. During my recent visit, I witnessed the front end lead, Nita, treating associates poorly. It was appalling to see how she spoke to them, showing a complete lack of respect and professionalism. Additionally, I overheard associates expressing their desire to leave due to the store manager, Theresa, not addressing their concerns. It seems that everything gets swept under the rug, and morale among the staff is incredibly low. It's disheartening to see hardworking individuals being mistreated and undervalued. The management at this store needs to take immediate action to improve the working conditions and treatment of their employees.
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February 2024 by rodney white
As a resident of this area for the last 5 yrs, I have become more and more increasingly disappointed with the lack of professionalism and customer service at this location. The people in this community deserve better.
More specifically, Manager and Team Lead Robinson Sepulveda is a poor example of how Walmart should be represented. Robinson is never in a Walmart uniform and wears his "Street Clothes" in store, that make him appear as if he is a shopper and not at work in a professional environment. On several encounters with him at customer service, he has shown himself to be arrogant and the least bit helpful as possible. You would think that someone in this position would lead by example, unfortunately this lack of professionalism leads to other employees being overheard speaking of wanting to transfer to a better location.
In addition to this, the Money Order Machine is always down or malfunctioning. This seems like such an easy issue to address but has not for the last 4 plus years. I can't imagine how much revenue Walmart must be losing because it is not repaired properly or at best replaced. To turn away customers at $1 per money order must be a luxury over a 4 year period.
To end on a positive note, most of the young ladies that work Customer Service are very kind and accommodating and I would also like to extend a special thank you to Travis Morris. This young man is a shining example of what Walmart should strive to represent. Travis was very kind and helpful to myself as well as his co-workers. He should definitely be considered for any positions of promotion.
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February 2024 by Thomas Tackinawa
Had the entrance blocked and gate closed almost an hour before closing, forcing customers to go in the exit. I could understand 10-15 minutes , but this is ridiculous.
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February 2024 by carlotta pitts
The customer service I just received is deplorable! The cashier by the name of Bliss was rude, unprofessional and too immature for her position. (1) the sign was flipped to closed because she wasn't in the mood to work, (2) she was sitting on the counter using her cellphone (3) she put so many items in my shopping bags that the bags would tear once leaving the store (4) when asked about the bags, she was rude. The team lead, Travis, needs additional coaching and training because he failed to offer an apology. Walmart, I spend too much money in your stores to be disrespected. Lastly, Bliss, if you ever read this, please find a job that makes you happy and allows you to perform at your highest level. You're still young, you can grow to be whoever you desire I'd you want to.
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February 2024 by Katie Anderson
I have experienced very bad customer service and bad attitudes from some employees at this store for a long time now. Some employees are wonderful, but others act like they are being inconvenienced if asked for assistance. The front leader/manager by the checkouts at times has the worst attitude of all, sometimes argumentative and making up store rules that are not posted and make no sense.I just don’t understand what happened to customer service, especially at such a nice little neighborhood store. What a shame!
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January 2024 by Shuntae Lamar
Great customer service...
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January 2024 by KunJonFlur
It's LEGIT our go to quick shop strore
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January 2024 by Matt obermeyer
The place is always busy. They do have some things that I need to buy. This is only a grocery store, not a regular Wal-Mart. The staff seems to be more interested in their phones than helping people. It is good for picking up quick and small purchases as most of the check-out lines are self-serve.
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January 2024 by Misty Schleusner
Horrible customer service..I went there to cash a check at the customer service desk and the line was at the entrance door. Because people were in the customer service line with carts full of food and they had all regular lines open and half empty , forcing people that were there to use customer service for what it was intended for to wait in line for longer than 30mins just to cash a check or pay a bill. Very unprofessional and disappointing. Will not be returning any time soon.
