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February 2024 by g nichols
1/22/24 6:30pm: Employees answered my phone call AND provided helpful and courteous attention to ensure my time-sensitive package arrived expeditiously. Even when closing time was imminent! Many thanks!
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January 2024 by JG Wyatt
Extra friendly service and open until 7 pm! They saved the day! I highly recommend this UPS Store.
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December 2023 by Kiran
Great customer service!
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December 2023 by Samantha Burks
Do yourself a favor and find another one. On more than one occasion the stuff I mailed from there never got to the recipient. They hire all kids- there is only one really cool and helpful guy there. The girls are the worst. Slow and do not know what they are doing. Once again, another package I sent from there did not make it.
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December 2023 by Nataly Sich
I have always had a great experience with the people who work here. Arin has especially been a huge help in getting my marketing done for my new business.
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August 2023 by S.T. Entertainment & Reviews
This location is very busy but the staff always manages the lines and are very professional so there's very little wait. Didn't even know they were here but I definitely be using this location because they are professional and kind always! Thank you very much we will be back.
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June 2023 by Jenny McNamara
I was donating my hair to charity, and shipped it from here. The charity called me to say the package arrived, but it was empty and appeared to never have been sealed. When I shipped the padded envelope, the UPS rep told me they would handle the label and securing the package, so obviously they forgot a step.When I went to the store to report this, they told me they would open an investigation and I would receive a call the next day. I have not received any call, and it has been a couple days. I'm very disappointed and will never be shipping from this location again. Probably skip UPS all together and use FedEx instead.
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May 2023 by Jakob Curtis
I have had my fair share of terrible experiences with varying UPS Stores across the country. For a few months now, this particular store had been giving me hope that there are still some decent people working for UPS. Well today that not only solidified my hope, but opened the door for a newfound joy in shipping items to loved ones. From the moment I walked in, carrying an absurd amount of goods to ship to my mother, I was greeted with genuine happiness and excitement from Ivana. This immediately brightened my mood, as I wasn't too happy that I was having to mail all of these items across the country. Ivana sprung into action, assuring me that we were going to accomplish a task that seemed impossible. Her energy was at a level I had never seen, as she raced around the store to find the best box to pack the oddly shaped items I was attempting to mail. After a thrilling journey of failed attempts, spilled beverages, and constant laughter, she finally found the perfect box to fit everything safely. Throughout the process I was never bored, regularly engaged in conversation with Ivana, Arin, and AJ. I can honestly say I have never had such an amazing experience in a UPS Store, and I know I'm not the only one. Half way through this adventure, another customer entered the store and informed me that this is is the environment of this store. For any who are reading this, I feel the need to clarify, I am NOT being sarcastic. This review is completely truthful, and I promise you will not be disappointed doing business at this location. Ivana, keep up the good work. You made my day!!!!
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May 2023 by Claudia M
They are really the kindest people and always are there to help. I’ve gone in there so many times for returns and shipments over the past year and i have never once had a bad experience there. :)
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May 2023 by Marilyn White
Best UPS store in Marietta. Always ready to help and service with a smile.
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April 2023 by Tam H.
Only came to drop off an Amazon return and the UPS staff member attempted to pick up the box by the flap. It was heavy so the flap tore and it fell hard against my left leg and right foot. The staff member laughed. It wasn't funny to me; I will have bruises.
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April 2023 by Samantha Wright
Love this store! The owner AJ was so patient with me and helped me understand the shipping cost and even helped me protect my documents. Will continue to come back to this ups because his appreciation for his customers are unmatched! Thank you Aj !
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April 2023 by Tamara Herman
Only came to drop off an Amazon return and the UPS staff member attempted to pick up the box by the flap. It was heavy so the flap tore and it fell hard against my left leg and right foot. The staff member laughed. It wasn't funny to me; I will have bruises.
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February 2023 by LJ Ervin
I always have to wait at this location because they always seem lost. Including the manager
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December 2022 by Laurie Werking
Highly recommend. I found Arin, the store manager very pleasant & informative manager.
