-
February 2024 by Kevin Reid
Went to this location on sun afternoon about 12 and was helped by the gentleman behind the counter he was so helpful and nice and knowledgeable. We brought in uverse receivers to turn in and he help and was very willing . Great service!!
-
February 2024 by Everett Steele
I came in right at closing on Super Bowl Sunday with a critical printing need. The owner of the store greeted me and helped me to get exactly what I needed. She was incredibly kind and patient and helped take away a lot of the stress from what I needed to do. Can’t wait to come back.
-
February 2024 by Julie Presley
Great staff! Very helpful and friendly. I go out of my way to go to this store because I know they will always make me feel welcome.
-
January 2024 by Alex Miller (ugamiller91)
Closed half an hour early.
-
December 2023 by Alex Bravo
We’ve been going here for years, but recently either management or ownership has changed. The new manager is rude, unprofessional, dismissive and arrogant. Not sure why she chooses to work at a place where people constantly have questions, if she doesn’t like engaging or being helpful. We thought she was having a bad day, but it’s been 3 times now that we go and leave feeling mistreated and dismissed. Save yourself the bad taste and go somewhere else.
-
December 2023 by Val Myers
Everyone is so nice here.Stopped in today and they couldn't have been more helpful
-
December 2023 by Darryl Crosby
This location has to be one of the friendliest and helpful stores I've visited. As soon as i walked in i was greeted immediately and was attentively served. They even offered better solutions for which saved me money when shipping my package. I asked them at one point "Do you do this for all your customers" their simple reply was "We treat everyone like we would treat our family". Now i choose to only go to this location because of their professionalism and care for what i have going on when i walk in the store. Thank you guys so much you are always great.
-
December 2023 by Patrick Ford 22
People who leave a one star don’t know how the basics of the mailing system work and think the store is responsible for everything even though the store has no connection to the actual transportation of the packages. People who claim you have to pay for an Amazon return simply did not read the Amazon code they were given by Amazon which told them explicitly to package it themselves. The staff is great and always take care of things professionally and are very helpful.
-
December 2023 by Arlene “Dr. B” Beckles
Used the printing services for a presentation and had them pack and ship to venue in San Diego (this is the third time, and to different locations) no issues!
-
December 2023 by Dove LeBaron
Not a great experience at this store. The woman at the counter was pretty clueless and seemed to lack any understanding of how to help someone ship something. She kept asking me what I wanted to do and I had to keep explaining that I wanted to repackage several boxes into one box to ship it out. Completely happy to pay for any and all materials etc. but I expect someone working at the UPS Store counter to have a basic understanding of what that means.
-
December 2023 by Joseph McCaffrey
The store lost a package that I sent via USPS, the owner of the store told me that I would be better off submitting a claim myself, which may be true, even though it is a hassle, and by the way, I paid the store and trusted them to get my package to my customer. Zero accountability. Now, I am out the money for sending the package, the item that was lost and having to refund my customer. The owner was not concerned about my item being lost and when I emailed the store he sent back a terse email. Zero responsibility. People rely on the service that this store claims to provide and I am surprised by the lack of concern and zero admission of fault. Very disappointing. From the amount of recent 1 star reviews that have been posted it seems I'm not alone, I'll drive an extra mile to the store on 92 going forward.
-
December 2023 by Ron Baker
I came in to have a rather complicated print job done.The store owner took copious notes, as I gave my requirements.The end product came out exactly as I wanted and it was in time.I would recommend this particular UPS store to anyone seeking a solution for any of their print solution needs.
-
December 2023 by Pirooz Jallali
Mr. Robinson and his staff were phenomenal! Helped me ship a package to D.C with ease.
-
October 2023 by Cheryl Robledo
The owners and staff are extremely helpful and friendly.
-
October 2023 by Brintney Levine
This store used to be great but they have new management and now they are unbelievably rude and they make you pay $1.99 to submit an Amazon return. I will be going to a different UPS store from now on.
