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March 2024 by Jonathan Barrentine
This location apparently can't afford to pay for employees who can accurately type in printed addresses that you hand them.
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March 2024 by Frank Green
I don’t even need to write a review because it’s all been said by other people Rude, NOT helpful, literally bad. The post office or UPS store at Parkaire, down the street are much better options if you wanted be treated like a human. Places like this UPS store don’t deserve your business.
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February 2024 by Rebecca Crowe
I RARELY write negative reviews, but in this case it was a MUST! These employees have THE worst attitudes. No smiles or friendly greetings at all. In fact, my little girl said once as we were leaving “this is the no smiles rude place!” I went once at 5:50 PM and had an amazon return and a package to send to a patient. They ran the amazon return through and then said, “Sorry, we already closed the till. You’ll have to ship the other item out at the UPS store down the street”. It was so insane that the people behind me commented on it! If you close at 6 PM your till needs to be open until 6 PM. Do better!!!!
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February 2024 by Mariia Matthews
Excellent service and customer experience
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December 2023 by Shams Charania
The posted sign says they close at 6pm, I entered to ship a box a few minutes before and they had already shut their POS system at 5:50pm. Thats not how it should be, if you say you are open till 6pm stay fully open till 6pm.
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December 2023 by A Foye
Employees at this location have been rude and unhelpful every time I have come. Business offers convenient services, but employees need improved training.
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October 2023 by Keno Zoik
Broke my neck to make it to the store #4555 before the closing time, to send out medical records with a pre-printed shipping label. Two ladies coldly tell me that the "guy who handles it" left earlier, but I can go to their next location a mile away. Per their statement, he left "knowing" i could do this service at the other location. No"sorry" , "we apologize for the inconvenience " or anything similar. Utterly unprofessional and entitled.
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October 2023 by Jim Wermert
Visited this morning to scan 2 documents (51 pages total) and have them sent to my email address. I was stunned that they charged me $58 for this "service".Seems like price gouging.The attendant was not particularly helpful.I will find an alternative in the future.
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October 2023 by L B
If you have some thing really simple and quick, as well as a little extra time, by all means, come here. It is a convenient location for many of us and East cobb. Otherwise, go anywhere else. The employees are very rude, barking orders at customers as if we were dogs.
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September 2023 by Goober Smith
Thank you FEDEX for proposing a $175 rush fee to pick up an order completed tonight instead of in the morning. Thanks for hanging up the phone and inspiring me to go to UPS. The staff is consummately professional, the job was done quickly and without error, and the price was very fair. What else could a customer want? So what do I say to FEDEX? NEVER AGAIN!!
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September 2023 by achyut pandya
Rude and disrespectful! Not sure why but the customer service associates at this location are always rude and generally disinterested in their work, will be driving couple of miles to use the lower Roswell UPS store in future.
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August 2023 by Chellie Chelle
They don't adhere to tue posted hours, closing at least 10-15 min early.
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May 2023 by Michelle Yera
I’ve used this location for years but will be moving my business elsewhere. The staff look absolutely miserable, no greeting, no smile. Staff was just sitting around on their phones with a long line of customers.
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March 2023 by Emery Sinclair
They really have no interest in being there and make sure you know it. They will do whatever they can to do the smallest amount of work. Very frustrating.
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March 2023 by Mark Panter
I've been using this store for many years now and love the fact that I can park directly outside the store. However, they have some new staff who don't always respect my packages and often throw them to the ground after scanning. It's only a matter of time before something breaks.
