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February 2024 by Dennis Loubiere
I just wanted to give a shoutout to Cam for doing a great job on my car. He took the time to scrub small spots off of my hood. He takes pride in his work! Kudos Cam!
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February 2024 by Howard Montes
Marcus is awesome! Such a cool dude and so helpful.
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January 2024 by Daniel Disheroon
They won't refund your money the tire shine glazes your brake pads over after a month of washes had to change the brakes on 2 of my vehicle's because of this. I tell them no tire shine and of course it's still there all over my car then they won't to be rude and tell me merry Christmas
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December 2023 by Samuel Brasington
Friendly and helpful employees. All new wash system keeps my vehicle shiny and clean
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December 2023 by Allyson Moyer
Got my car washed yesterday and the back is still filthy. Have to pay extra for tire shine and it didn’t even do all of the wheels!
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November 2023 by Leslie Hooks
We’ve been tidal customers for years. We had 3 vehicles enrolled and noticed a weird charge on our card for the subscription. I visited the location and someone who said he was the manager on-site said he knew about a price increase but it was supposed to be $49 and some change. That is what we’ve been charged but last month it jumped to $61 something. It was a odd number. He advised me to call the customer service number and she was the rudest person I’ve ever spoke to. After too many snippy comments from her, I matched her energy and stated her service was hurting their business. She then threatened to disconnect the line. I honestly don’t mind a price increase. I do think it should have been communicated better than small signage no one sees. A mass email would have done the trick. Initially, I would have let it go but her attitude was so nasty I just cancelled our membership altogether. It’s really a shame. Up until now, we’ve really enjoyed the membership.
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November 2023 by Danielle Holman
My Mr. Bear does all the heavy lifting. I've had my membership for almost a year, never had a problem, always enjoy the experience and when I bought my new car Saturday, couldn't wait to go over, get my new pass. You can go everyday, vacuums are free, love it. Mr. Bear does too!
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October 2023 by Janny Pulgar
Very good service and kindness!!
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October 2023 by Anthony Cater
Great ??
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October 2023 by Misael Gonzalez
Excellent service
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October 2023 by Tierra Darling
Experience was very fast and proficient!! All employees were very kind and professional, highly recommend this location to others.
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October 2023 by Ashley C.
Great car wash. I've never had any issues. I've had my membership for over a year now. The staff is consistent. Helpful & good at what they do!
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September 2023 by J S
I have been a subscription-based customer for years!!! Through several hand-offs, rebrands and acquisitions. The workers are polite and do the work, but the management will watch you struggle if you are trying to renew your subscription. I asked the worker who was helping another customer if they were going to come to help (so she can call them over). She looked disappointed and said, "no they're management. I'll help you as soon as I'm done :( ".Same day -- (today) they brushed me off when I took the time to park my car, walked over and try to give another employee kudos. They appeared to be more interested in getting back to their casual conversation and sipping on their smoothies. They rushed my words and spoke over me with "yeah, yeah.. okay" The attitude was more, "What do you want?" and less, "How may I help you?" You guys are not the only car wash in town! And with you raising prices some of us have no problem washing our cars at home!!
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September 2023 by Shadonna M
Just find it to be a bit of a rip off. Higher than other places around but offer less perks. 12 for a single wash but no smaller vacuum for crevices, no automated vacuum machines for floor mats, no sprays for the car and all the towels for the windows were wet. Can do better for less ??♀️
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September 2023 by Quinton Keuls
It’s a fairly good car wash but the company is the worst. They claim you get unlimited washes with the monthly membership, but you actually get one per day (which would normally be fine but I live in a forest). Additionally the staff thinks their time is more important than yours.
