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March 2024 by AnotherDave313
Fantastic. Have been going to Susan's for almost 30 years. Great folks.
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December 2023 by Aline Roberto
Susan and her entire staff are truly amazing and do a great job on our dog! We have been taking our dog to Susan for about 3-4 years now and she loves being there! Our dog always comes back nicely trimmed, smelling great for days and happy! We love Susan and her staff and I highly recommend her pet grooming shop!
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February 2022 by Lana Lancaster
They did a beautiful job on my Sheltie. He now looks like a show dog. So glad I found this place. This was his first time there and I’m so pleased.
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September 2021 by Aim Duncan
Susan is the best groomer I’ve ever taken my boys to. She’s been grooming them for 2 years now and always does a fantastic job.
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July 2021 by Eva Johnson
We got new puppy and I found Susan through google search. When I called she was very nice and answered all my questions.
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March 2021 by Kristen S.
Absolutely wonderful! This was my fur baby's first grooming experience. He's a six month Rottweiler. I was really concerned leaving him for the first time. Susan and her staff went above and beyond making him feel comfortable and safe. Her rates are budget friendly. We look forward to coming back for our next visit.
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December 2020 by Kamree T.
Susan is so wonderful. She is kind, welcoming, and takes phenomenal care of our two dogs. They come home happy, looking great, and smelling fantastic. We love Susan! We recommend her to all of our dog owning friends.
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November 2020 by Kimberly
Great place for grooming. Susan is very nice, does a great job, and truly cares for our babies
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September 2020 by Angela Smart
At drop off I asked that my collie mix's long hair be trimmed by a half inch, among other things. When I picked her up, she was shaved. I politely said I was surprised by her short hair since I specifically asked for a trim. Susan was quite hostile and told me that for as much work as she had done on my dog that if I was going to whine I could find a new groomer. Since she charged me double of what a quality dog groomer usually charges for this dog, did a piss poor job of it at that, and provided atrocious customer service, I will be finding a new groomer. I wanted to share my experience in hopes it helps others. I did not tip as I felt the service was awful and not at all what I asked for. If you don't know how to trim a long haired dog, just tell me that at drop off, don't waste my time and yours.Edit due to Susan's response stating we had not been in more than a year- she should check her records more carfully. We've been there one other time before and it was less than two months ago on June15, 2020.
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August 2020 by Angela S.
At drop off I asked that my collie mix's long hair be trimmed by a half inch, among other things. When I picked her up, she was shaved. I politely said I was surprised by her short hair since I specifically asked for a trim. Susan was quite hostile and told me that for as much work as she had done on my dog that if I was going to whine I could find a new groomer. Since she charged me double of what a quality dog groomer usually charges for this dog, did a piss poor job of it at that, and provided atrocious customer service, I will be finding a new groomer. I wanted to share my experience in case it helps others. I did not tip as the service was awful and not what I asked for. If you don't know how to trim a long haired dog, just tell me that at drop off, don't waste my time and yours.
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March 2020 by Marina Cawthra
So I took my pupper Fiona here for a while and so did my room mate Corey. We both went a few times. But over the time. Susan became to change her attitude toward us. She became pretty cranky. My breaking point was when I went to pick up my dog Fiona and asked specifically for her to trim her nails before picking her up. Which she said she did. But when I got there she stated that she could not clip the right paw because her nail was cracked. Her nail was not cracked when I dropped her off. Susan proceeded to tell me it was from my carpet or something cause there was fabric wrapped around it.
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February 2020 by Marina C.
So I took my pupper Fiona here for a while and so did my room mate Corey. We both went a few times. But over the time. Susan became to change her attitude toward us. She became pretty cranky. My breaking point was when I went to pick up my dog Fiona and asked specifically for her to trim her nails before picking her up. Which she said she did. But when I got there she stated that she could not clip the right paw because her nail was cracked. Her nail was not cracked when I dropped her off. Susan proceeded to tell me it was from my carpet or something cause there was fabric wrapped around it. Jokes on you Susan we don't have carpet. This resulted in me having to spend 200 dollars on a vet bill and Fiona being miserable for a week. That's the tea that is all. Also she does not take walk ins. And if you call her ahead and she says yes she'll fit you in she'll give you a ton of attitude about it later
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October 2019 by Heather O.
We have used Susan for years. We have taken both our dogs, a golden retriever and a Maltese/poodle mix. She always does a wonderful job. In fact, we moved into Atlanta 3 years ago and tried a couple of groomers closer to home. We now drive back to Marietta because no one else does the same good quality work.
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May 2019 by Amy D.
Delightful experience. Susan is wonderful. It was so nice to pick up my boys and have them not only look fantastic, but also appear cheerful, happy and at home with Susan. They look and smell wonderful. We will definitely be back. Thank you!
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April 2019 by Amanda Ellis
I found Susan through searching for a new groomer for my granny’s baby as the previous groomer decided to retire. Granny ended up taking her to the vet to get bathed (she’s a mini Maltese) but they did not dry her all the way which made her hair curl then start to get matted & when we took her back to see if they could fix it without shaving her, they said no, it would have to be shaved & they also had the audacity to blame my granny, saying to her that she didn’t “tell them to dry her all the way.” I mean, who dries a dog halfway? Part of the bathing process is brushing & drying their hair after the bath & NOT only drying it halfway!! After reading reviews of this vet, it seems the mistakes they make, they never own up to them & ALWAYS blame the pet parents. My granny didn’t want her shaved, so we left. After talking it over with her, Granny knew it was the best thing so Sassy wouldn’t have to go through all that pain of trying to get the matted hair out. Susan did a wonderful job and my granny is very pleased. Thank you so very much.
