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September 2023 by Chris Bishop
My experience was awful. I was an Allstate customer for more than 15 years and this agency is the reason I am canceling all of my policies with Allstate. They are not professional, not knowledgeable and do not have their customers best interests at heart. They are hollow salespeople and should not be in this industry. Avoid the Steven Lewis Agency. Randomly flip through the yellow pages blindfolded and you'll find a better agent who knows more about insurance than these clowns.
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September 2023 by Nisha McCoy
WE ARE NOT IN GOOD HANDS! Never answers phone! Have several problems and issues with policies. Hard to get help from agents etc.....
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December 2022 by godric angel
car policy ended in 11/07/2022 I send an email letting you know that I will no renew the policy #821679006 on the 7 bacause you where going to charge me 970 when progressive charge me 540 for 6 months. now I call someone today 11/09/2022 to see if everything is ok with my policy and someone told that they didn't get my email from the 7 in your office how hard is to no renew my policy with guys. If you charge me anything for something that I never ask even when I told you I dont want it, come on how bad can you be at customer service.
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December 2022 by Shedrick Stamper
Allstate insurance is a good company to deal with I love the service
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October 2022 by Tiarra Bell
They added extra insurance policies to my account that we never discussed and then proceeded to send the entire bill to collections. It was the first bill but I refused to pay because it had extra policies on it. They are the WORST. DO NOT GET THIS SERVICE.
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August 2022 by Bruce Crandle
So far I have not had any problems with Steve all his staff
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July 2022 by King Lance
I appreciate the flexibility, professionalism and updates within my Allstate policy agent Steven Lewis. Keep it simple, detailed and to the point. Thank you.
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May 2022 by George Mason (Ambient Joyz)
It went well for years, my policy got canceled, I tried to reinstate. It was canceled for a missed payment, which I didn’t know about. Over 10 days, you cancel my home and several automobiles. Then you take my payment, then tell me to go elsewhere and come back after 6 months… With customer service like that, why would I stick with you? You didn’t stick with me. I handle Senior Officer complaints for a large telecommunications company, this is a terrible way to do business. I know the policy can be reinstated, you just choose not to. This Agency is terrible
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February 2022 by Bonnie Carson
The agency is always very prompt to reply, as well as accommodating to my reason for contacting them. I'm very satisfied with my decision to switch to Allstate for my auto and renters insurance.
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December 2021 by Virginia Weber
Everyone is so very helpful and caring. It honestly makes me feel safe. I would recommend highly.
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December 2021 by Thomas Thayer
Great staff working at the Allstate office. Very patient and professional. Highly recommended.
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August 2021 by Wavy Visualizer
Never respond when you call them they say they fixed a issue with something but clearly that’s a lie would not recommend getting there insurance
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May 2021 by Mel Tipton
Been using them for years and am extremely happy!
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November 2020 by Joni Akins
Steven Lewis and his staff are excellent!
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October 2020 by Tiffany Mason
Always responsive, great customer care, and all around good insurance company. By far the best I've had!
