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August 2024 by Alan Woll
I recently, after more than 22 years of dealing with Allstate, reached the breaking point and I could not take it any more. I have owed up to 6 cars/trucks, 1 home, and 3 rentals all at one time and all have been with Allstate. Over 22 years with 4 claims on cars, 2 with a deer involvement (not the same one) and one roof claim for under $1000. But in 2024, the 40% plus price percent increase on my vehicle insurance total, with one 2007 being an increase of 140%, I had to give up.
The hassle of shopping for insurance and the flood gates that open for agency calls was enough reason to stay with Allstate in the past, but not now. I went shopping for insurance and while there were a lot of companies to choose, none, and I repeat, none, could cover and address all of my insurable items. That was true until a contacted the Sean Perren State Farm Insurance Agency.
Danielle Bonicelli, my new State Farm Agent, returned my call immediately and listened to my needs. She went to work on exactly what I was wanting and needing. We had a few days of back and forth communications and she had me quotes and savings back well before any of the other companies like Progressive, Liberty, Geico and American Family gave me a response, let alone a quote.
I can say that Danielle and the Agency provided exactly what I needed, making the experience of changing over insurance coverage to another company, simple, easy and painless and certainly not to forget, a money saving change! Even the property changes went on without a hitch. I am confident that I will be a State Farm customer for the next 20, but they owe that to responsive, caring professional like Danielle that made it all happen!
Thanks
Alan Woll
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August 2024 by Alex Salazar
Ángel was very helpful
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August 2024 by Jade Pitts
Been with this company for years. I’m going to leave a bad review due to customer service. & it’s crazy when I actually come inside how I’m waiting over 40 minutes to even be addressed after they made a mistake on my account
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August 2024 by Oscar Casco
Professional staff, the best customer service since 2018.
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August 2024 by Craig Meers
Angel really helped me get a better policy and was very friendly and personable. I enjoyed working with him.
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August 2024 by Katherine Back
Danielle is the best and works very hard to give you the best deals.
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August 2024 by Laurel McRose
Mrs. Bonicelli truly has done a remarkable job. I reached out about a commercial rideshare policy coupled with renters and personal auto as well. She truly found the best car insurance price I've seen in a long time!! The responses were prompt, amazing, and relatable. She is one of the reasons State Farm shows their customers how they care about their customers.
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August 2024 by Victor Trejo
Costumer service sucks
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August 2024 by Hugo Salinas
Gladys is my state farm agent! He is a friendly person who is always ready to support you in whatever you need! ? Gladys is my state farm agent! He is a friendly person who is always ready to support you in whatever you need!✅?
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July 2024 by Terry Poole
Danielle Bonicelli is the best! She made sure all my questions were answered and made the transition smoothly as possible! Looking forward to always working with her!!
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June 2024 by sharkshifter sharkshifter
Christian is an awesome rep and does a lot for his customers. I would recommed him to anyone.
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June 2024 by Kaleb Temples
Alex Patrick was great and helpful with me. He was able to save me money on my insurance. I appreciate the time and patience he took with me as we discussed my policy as well as answering any questions that I had.
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April 2024 by Baby everdoge
Chris was very Professional, Knowledgeable and Friendly. Definitely made my experience here good. Would highly recommend to friends and family!
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April 2024 by ALEXIS M.
I love the service that Angel provided with me. He is very kind and a very helping person and all of my questions were answered. Fortunately he speaks spanish, so he was able to help me and I'm thankful that State Farm has bilingual agents just like Mr. Angel.
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March 2024 by Mary Grafton
Angel was incredible. I have been pricing insurance so have spoken to several agents from different companies. Angel was very knowledgeable, patient with all my questions, informative on details I wasn't aware of and let me know about all the discounts available. I was on the phone with him for 2 hrs getting pricing on various properties which is tedious and auto and he didn't miss a beat and was so pleasant to talk to and deal with!
