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September 2023 by Paula S.
Used to going into this Sam's at least two times a week. Sometimes I have been there more often because I done a lot of shopping for work. They have a good selection of food items, paper goods, cat and dog food, nuts, frozen foods etcetera. Location is great for me and usually the staff is friendly. I have only once gotten not so good customer service.The Pharmacy is a nice addition even I use Kroger Pharmacy closer to home for my prescription medicines. Basically, they have everything one needs. Also they carry, hearing aides, optical items and electronics. When I want to purchase smaller amounts of food Wal-Mart is another option.Best thing is not to go on a Sunday afternoon. It's a madhouse.
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August 2023 by Adaly aguirre
THE WORST PLACE NO STAFF PEOPLE ON THE PHONE ARE RUDE I WENT A WHOLE WEEK STRAIGHT TO SEE IF THEY CAN HELP ME B/C IT WAS AFFORDABLE BUT HONESTLY ITS NOT WORTH AT ALL
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August 2023 by doris aguirre
THE WORST PLACE NO STAFF PEOPLE ON THE PHONE ARE RUDE I WENT A WHOLE WEEK STRAIGHT TO SEE IF THEY CAN HELP ME B/C IT WAS AFFORDABLE BUT HONESTLY ITS NOT WORTH AT ALL
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March 2023 by Tameka TeeTee Chattman
I love shopping at Sam's Club the associates are very helpful and everything I need is always in stock.
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February 2023 by Clay B
Excellent service from Derrick, Alen, and Elvir. Service began a few minutes before appointment time, 4 tires installed in less than 20 minutes. Wheel balance is excellent. Purchased Pirelli P4 Persist for Honda Accord. Very happy with ride comfort, dry and wet traction, plus $80 rebate. 5 star experience.
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January 2023 by Russell G.
This is the ultimate big box store. Good gas prices. Reasonable annual membership prices. Prices that are beneficial over smaller packages. Good place to stock up so you don't have to go to the store over and over for some items
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October 2022 by William P.
DO NOT BUY A BATTERY FROM SAM'S CLUB. I purchased a battery from Sam's yesterday but the tire and battery shop was about to close and they told me they didn't have time to install the battery. So I decided to take the battery with me. BAD MISTAKE! I HAVE NEVER BOUGHT THE LETTERING THAT WAS NOT CHARGED. BUT THIS ONE WAS APPARENTLY. I TRIED TO JUMP MY CAR OFF WITH A NEW BATTERY AND IT WOULD NOT WORK. I tried to charge the battery with a little electronic charger and the battery would not take a charge. I have been on the phone for 2 hours trying to get Sam's club to either come jump me off or to tell me back to the Sam's club in Marietta. I was passed from customer service representative to customer service representative to Marietta wrecker Service to know avail. They told me if I had bought tires they would send a wrecker to tow my car back to the Sam's club and I said it wasf I had bought a defective tire. I finally got through to the store manager about 2 hours after my initial call. He was rude, talked over me, interrupting everything I said and hung up on me
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June 2022 by Jeff L.
I have shopped here 5 years because it's 1 mile from my house.. every time I go in I regret it. Greeter greets you with attitude. Store opens at 10am, I was told with a stank attitude I had to wait 2 mins before I could enter. Every time I'm at the self checkout, I'm being eye balled by someone and they always have something to say with attitude. The lady at the door checking the receipts? Rifles through my cart every time. I'm an easy going guy that has never stolen, nor do I look shady.. I'm happy to announce I am moving and dropping my membership :)
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May 2022 by One V.
Love this store I can get items needed in bulk and shop less Store is always fully stocked
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May 2022 by Kalifa Moore
I had a negative experience here in which I scheduled an appointment to have my tire serviced. I scheduled my appointment for 6pm. I arrived just before 6pm only to find out that the entire tire/battery team left at 430pm. This was extremely frustrating as I had made arrangements with my employer to leave early to make my appointment. The worst part was that no one from the tire/battery team even made an effort to contact me which displays a lack of professionalism and service as it pertains to the customer. I usually have positive experiences with Sam's Club Tire & Battery, but this one was by far the worse. I will not be returning to this location.
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February 2022 by Damaris Brown
this place never ceases to impress me. my husband & i come here for all of our tire needs. the staff is so attentive, helpful, & resourceful. they even recommend some of the best automotive services if there is something they are not allowed to do. so thankful to have trustworthy staff we can depend on. seriously, we love this spot.
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December 2021 by Kam K.
I got an offer from Groupon to join Sam's Club for $20 and I thought why not. I will try it for $20. I went there with my wife today for the first and last time. We have been Costco members for over 20 years and are used to a certain level of all around quality and service. Well this place is by far one of the worst organized stores I have been to and the rudest employees. It took us longer to check out and go through security check than it took us to get there and shop. I always loved shopping at Costco and now I really appreciate Costco for its quality goods and great service. I am just happy it only cost me $20 to learn this. I gladly pay the $120 annual fee for Costco. Worth every penny.
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September 2021 by Andrea S.
I am so disappointed with Sam's Club after being s member for over 20 years!! Since they have added their Plus membership they have placed all the products we regularly buy on their shipping only service to push you into paying that extra $100 for that service. I understand wanting to offer an alternative option for those who want delivery but don't deny your regular consumers that still walk into your local locations the option to get the same products too! It is insane to remove availability of certain brands of bottled water like Essentia, the original Ricolas, Listerine Total Care 6in1 Fresh mint to name a few. If enrolled in the Plus service you charge shipping for the water! All of a sudden you have your company brand available of the Essentia water. That is like forcing me to buy your brand instead of effectively competing on your own merits. I guess its tine to give my business to CoSTCO's. I don't like how you have changed your business from customer focused to ONlY profit focused. Very disappointed,
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June 2021 by Jim W.
This Sams Club always seem to have problems. Today (like many other days) items scan for considerably MORE than the sign suggests. They need to get their act together, as no one likes to wait in line for "customer no-service" to get a refund on wrongly priced items. It wouldn't be so bad, as I tried to be patient and friendly to the returns person. Not even a smile or apology from the cashier just a grumpy look.
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May 2021 by Linda Weldon Martin
All kinds of goodies, then beef hotdog combo w/glass of sweet tea. Ahhh the simple life and loving it.
