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December 2023 by Latera Asia
*update* Rudy the owner did contact me to resolve some concerns. After I emailed and posted a goggle review, it shouldn't have taken all that to get proper service...But I did appreciate that.Rude!! Refuse to take my calls after increasing rates. Manager Brian called me back to yell at tell me there is nothing he can help me with and hang up on me. I'm paying thousands between home and cars and CANNOT GET CUSTOMER SERVICE.
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December 2023 by James Ponder Jr.
Switched when Rudy was able to cut my Mother's home owners insurance in half saving her hundreds
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December 2023 by mauricio mason
I was so happy to receive this review for the office of Rudy Surovick,first and foremost, I would like to thank every associate in that office, everyone has been extremely helpful, especially Mrs. Jones, Michelle, she went above and beyond customer service. she followed up on every issue I had with the other company with a smile. I will definitely stay with Allstate.Happy 2023 Holiday to you all and God Bless :)
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November 2023 by Suomynona Tnuocca
i have no connection to this person, but they sent me mail with big "OPEN IMMEDIATELY" printed on it. it was spam.i would never work with someone so unethical that they would be so comfortable tricking people into reading their unwanted correspondence.
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November 2023 by Aj R
this office right here!!!I canceled them because I didn’t like how customer service not only that they Kept sending me my home insurance check back three times this happened and nobody knew why!!!!! I went elsewhere and I ended up saving over $100 a month on my car insurance over 150 a year on my home insurance that’s a big deal !!!Allstate sent me to collections for $35 bucks!
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October 2023 by L R
this office right here!!!I canceled them because I didn’t like how customer service not only that they Kept sending me my home insurance check back three times this happened and nobody knew why!!!!! I went elsewhere and I ended up saving over $100 a month on my car insurance over 150 a year on my home insurance that’s a big deal !!!Allstate sent me to collections for $35 bucks!
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October 2023 by A. Hall
Good people providing good service.
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August 2023 by Kess Agbi
Awesome customer service all around. Highly recommended!
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August 2023 by Scott Gabriel
The staff is easy to get to and more than happy to be of help. Plenty of very helpful information and rapid resolve to switching from Stste Farm.Excellent group to do business with.
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July 2023 by Amadou Doumbia
I have been with this agency 3 years now highly satisfied. Availability to answer all your questions, very professional, I referred them with couple of my friends, they're all happy with great service.
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February 2023 by Paul Zabriskie
First of all, Human beings actually answer the phone! I know, crazy right? Customer service planted roots with these people for sure! Everybody is professional and yet real friendly, that's impossible to find these days. GoTeamRudy
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February 2023 by Warren Was
This is the first insurance agency that when I call regarding anything, I feel like I'm talking to family, not a business that is only interested in figuring out how to get me to spend more to increase their profit margin. So, to say that I'm happy with Rudy and his crew, well that would be an understatement! I only hope that if "Mr. Mayhem should pay me a visit, that Allstate Insurance, who they represent, will be as incredible as they are. I have a multitude of agencies to choose from. Many who are much closer to me in distance. Among them other Allstate agencies, but I went with Rudy's because of how they treat their clients. Don't take my word for it, give them a call and see for yourself that I am not exaggerating as to their quality and care.
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January 2023 by Larry Mays
The service provided by Allstate agents was stellar and super professional. I was very pleased with the outcome of my interaction.
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June 2022 by Kenni Smith
The best company I have ever used. 10 stars....classy and they care about their customers. Larry Gardner is top class....THANK YOU FOR MAKING SURE MY FAMILY IS SAFE.
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January 2022 by Sherry Gazaway Anderson
Great customer service! It’s great to actually speak to a person when I have questions about my policy. Very kind staff who are always positive and professional!
