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November 2023 by Brendan Schmolz
We have been recommending and purchasing Kyocera printers from Printer Showcase for a few years now, they always answer the phone and answer our questions, shipping is fast, and the prices are great. We look forward to working with Printer Showcase for the years to come.
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June 2023 by Reena E.
Printer Showcase has the best customer service of any company I have ever known. I truly mean this. I bought a printer for my business, and was given the direct line to Scott, an AMAZING technician who knows absolutely everything about this machine. Whenever I have a question, I call or text and he responds within minutes, and usually with the perfect solution. If it is a multi-step process, he stays on the phone with me, walking me through every menu (often by memory), until we get everything resolved. The printer is excellent, and has never failed me, even on large complex jobs. But if I ever need help with anything, Scott is one call away. I know it seems like this story is a miracle that doesn't exist in modern times -- but it does!! Thank you to this amazing company for truly unparalleled customer service!
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December 2022 by Erin Akou
Great at customer service. The guys who owns the printer showcase is super nice.
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February 2022 by ErinTheScot
Great at customer service. The guys who owns the printer showcase is super nice.
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July 2021 by SaVanna Mosher (Sam)
Great place ?
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December 2020 by Doug Meadows at David Douglas
I've been dealing with Printer Showcase for over 15 years for all my printer needs. They have been awesome!
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February 2019 by Amy Robertson
Good place! Excellent customer service.
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September 2018 by Tim Luka
This company is very knowledgeable when it comes to knowing the product. Scott has been excellent on the phone, yet they unfortunately did not follow up on shipping delays which botched our marketing campaign and cost us thousands of Dollars. The printer was promised to ship within days, over three weeks later the printer did not arrive.
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September 2018 by Ian Hadjikyriakou
Great printers and service
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September 2017 by Karen Toews
First time ever writing a review about anything. Printer Showcase answered all our questions prior to purchasing our printer. Following the sale, customer service carefully walked us through all our concerns regarding print drivers, and print error issues, even calling us back to answer a question they had forgot to address earlier. Very helpful, professional, courteous service and customer service. Thanks Scott. Would recommend to others.
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May 2016 by Peter B.
This is the only place we purchase printers and supplies. They have excellent pricing and their service is outstanding!! Thanks
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April 2015 by Angelo S.
I have bought 2 printers from Printers Showcase. Scott was very helpful in guiding me through the process. The first printer I bought about 4 yrs ago is a Ricoh and is functioning well to this day. We just recently ordered and received 2 Kyocera all in one print, scan, copy machines and have been very happy with the product. The service is always friendly, positive and very professional. I recommend them to all of my friends, family and business associates.
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February 2015 by Tim L.
I bought a Ricoh 411DN from these guys about 6 years ago. It ran like a top for the whole time and the pricing was very competitive. I finally wore it out and just bought a Ricoh 430DN and have had issues with it. Scott at Printer Showcase said "if you can't get it resolved quickly, just let me know and I'll ship you a new one". They did and this one is glitchy as well. Scott is sending another one. These people really stand behind their product. I am very happy with the service and the pricing. I haven't had to pay any shipping and there was no argument. I highly recommend them!
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March 2014 by Heather G.
Our non-profit was looking for a new color laser printer that had to meet a certain number of requirements. We had been burned previously buying a printer off Amazon that didn't meet our needs. One of our vendors suggested Printer Showcase as it was near them (we are located in Austin, Texas). The folks at Printers Showcase are AMAZING! They did test printing and suggested a printer that met our needs and was in our budget. The couple times I have had issues with the machine, I called them. My printer didn't come with wireless but they suggested using a wireless router to act as my wireless point for the printer. It worked and saved me loads! They also helped me troubleshoot some printing problems. I think I may need to talk to Ricoh (which I kind of dread), but the folks here are helpful and amazing. We continue to buy our toner from them because they have great prices and amazing customer service.
