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January 2023 by Michelle Patterson
I was advised that the repairs on my vehicle would be completed with 7-10 business days once insurance approved. My vehicle was brought to them mid-month October ! It’s January…. And my vehicle still isn’t done . I’ve paid out over 3,000$ in rentals , my insurance company covered 20 days of rental and now I have another 1000$ rental charge due to my vehicle still not being ready. No one is ever in the office , they will not return my insurance co. Phone calls. They won’t answer or return my calls , or Enterprise . Horrible customer service . Non-existent to say the least and only concerned with ensuring they get their money from insurance and not concerned at all with the overall satisfaction of their customer ! I WILL NEVER USE AGAIN.
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November 2022 by Connie Cole
Good job, little rushed at the end. Nice people. Really tried to make me happy. Probably 4 1/2 stars.
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October 2022 by Alex Beuhring
Extremely poor experience. Beware. Brought vehicle in for repair work and ended up with extensively more damage. Premier Collision initially denied causing the damage until I took them to court and then stated it was normal activity for the type of repair. An absolute nightmare and extremely time consuming process. If you use these clowns, make sure to take pictures of your vehicle when you drop it off because they wont be able to find any. Also, uses their own staff to bolster their Google rating...typical for misleading their customers.Giving one star because the receptionist was nice.Service: Body & Trim
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October 2022 by Teagan Crist
Tyler was extremely helpful and was great at communicating the status of my car. The pricing was exactly what I had calculated as fair pricing, and the repairs were very timely considering where the supply chain is right now.
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October 2021 by Timothy Carroll
From the beginning till the end !!! , excellent service and workmanship, Jennifer was go to person I talked to get my 2001 Chevrolet Suburban painted ,The scheduling was prompt, the work done was timely and the craftsmanship was superior,I truly was blown away how great the truck looks , Kudos to the crew , and Jim the owner, Thanks again Jennifer, Sebastian ( painter) Eppe, and Jim -Service: Painting
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October 2021 by isaac collier
Got me a new truck seat in my F-450. Great job guys and awesome communication from Jen for keeping me up to date.
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October 2021 by Quite the Contrary
I like this place
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October 2021 by John McKinnon
Unfortunately I've had to use Premier several times. Most recently, right around Christmas, was to repair some scratches to our otherwise pristine car. The paint is kind of a pearl paint so I was a little concerned about it matching. Waisted concern, they nailed it!!! Sometimes can be a little slow but they do great work so better to be slow and get it right.
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October 2020 by Diane Hickey
I went to Premier Collision because they were close and rated well. They kept in touch with me thru the entire process. I appreciate communication and updates on.my vehicle's repair process. Would use them again.
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October 2020 by omar Cortina
Really good mechanic !!! He knows his stuff...
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October 2019 by Whitney Calebs
After an unfortunate parking incident, I bent my car fender and scratched the bumper as well. Premier Collision did a BEAUTIFUL job with my car; you can't tell anything happened! It looks brand new, and to top it all off, they washed it for me as well. The best part is you may even get up to half off what other places are charging. If you need any repairs done on your car for a great price, go straight to Premier Collision!!
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October 2019 by Alison Horton
Jim and his staff did a great job on our car and exceeded our expectations. They were responsive and very professional and completed the work quickly. I highly recommend this business!
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October 2018 by Sharon Sisk
Megan and her staff is amazing. I went in with an issue with my trunk on my 2013 dodge avenger and in a matter of a few mins my car was as good as new.. Love premier they have a customer for life...ThanksSharon Sisk
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October 2018 by Brandy Craig
The staff here was great! Exceptional customer service! Quick, easy and affordable! I will be back and I will recommend,anyone looking for body repair, to take it to premier collision!
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October 2018 by Dillon
Shop does great work with good customer service
