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November 2023 by Lynda Brookshire
Sara Camper has been our agent for over 20 years. Sara is very knowledgeable and experienced and is always absolutely letter perfect with every coverage need we have encountered. Thanks you Sara.
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October 2023 by Snookie Moody
Great service. Very happy with Phoenix!
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September 2023 by Billy Verspoor
Horrible customer service. Chris was rude and complained about all the work he had to do for us.
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April 2023 by Olivia Howard
I love working with LaToya at Phoenix Associates! She is always so nice and very professional. Great agency!
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October 2022 by Legend Production
I've been waiting for over 30min for them to turn the phones back from lunch, and still haven't got in touch, I also tried the chat, that doesn't work either,
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December 2021 by Mindy Goldenberg
Phoenix & Assoc has taken good care of our family & business needs for over 20 yrs. LaToya has a reassuring, calm demeanor. I like that she’ll call me if I forgot a payment or need to renew a policy. Great service from all their agents.
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December 2021 by Wayne Bossov
Phoenix, especially ChrisSparks, had done a great job looking out for my family. We have been associated with Phoenix for over 20 years. Chris revamped our program on his own initiative and saved us a lot of money. Any claims have been handled quickly and fairly
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December 2021 by Oliver Cantrell
Tricia Harris and the Phoenix team are fantastic. This has been the best customer experience I've received from a insurance broker. Incredibly responsive and knowledgeable. Highly recommend them.
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December 2021 by Judy Johnson
Phoenix Associates is always there to help you if you have a question. I was able to reach an agent right away when I had a flat tire and had a question about my coverage.
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December 2021 by Susan Hayden
Outstanding team that is always available for its clients. They ensure your experience is pleasant while offering affordable rates. Recommend at every chance!
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June 2021 by Jason T
We work with Phoenix Associates on a Business to Business relationship, and have always enjoyed working with them, and am 100% confident they always do what is best for their clients. Highly recommend!
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June 2020 by Lynn McKinnon
Our child care center has been with Phoenix Associates for over 10 years. They have helped us navigate all the insurance complexities that come with owning a child care business (liability, student accident insurance, workers comp, etc.). They are customer-minded, helping us to find great rates as well as insurance companies that support our goals. Donna Marcus especially has been a huge help to us over the years. We highly recommend Phoenix Associates.
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June 2020 by Rhonda Hight
When I made the decision to shop for new insurance coverage for home, auto, and my business, I was not looking forward to the process. However, the team at Phoenix Insurance made it almost effortless, and were able to secure coverage(s) that exceeded my current policies at lower premium rates. They were efficient, professional, knowledgeable, and easy to work with. I strongly recommend LaToya Maddox and her team for your insurance needs.
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September 2019 by Anne Finley
My company has been with Phoenix Associates Insurance for several years, they are always there for me when I have concerns or questions. Customer service is excellent. If you want to have insurance you can call anyone, if you want a team behind you, call Phoenix Associates insurance.
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August 2019 by Norman Sparks
I have been with this agency for several years now and they are complete, knowledgeable, and very pleasant to deal with. I have been in the claims business for 40+ years and dealt with numerous agents and companies and proudly Have now found a home. Thank you Phoenix you are super.
