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“Hans is an absolute star employee! He was helpful, friendly, and informative with our notary, copy, and email tasks. As an added bonus, this is one of the cleanest and nicely appointed UPS stores I’ve ever been in. Sadaires also helped us and she was wonderful. Great teamwork here and they definitely kept the line moving quickly.”
“This is my favorite local UPS store. The staff is always friendly and efficient, they actually move with purpose and have a sense of urgency - their costumer service is unmatched. 10/10”
8AM - 6:30PM
3162 Johnson Ferry Rd Ste 260, Marietta
Mailbox Centers
“I went in to mail a letter. Tamara was about to ring me up for postage cost. Then she said the machine wasn’t working properly and opened her personal wallet to give me a stamp she had at no charge. I felt bad taking her stamp but she insisted. What a kind person and phenomenal customer service. Thanks again Tamara!”
“This store has the most helpful, professional, and customer service friendly employees of ANY UPS store I ever visited. I have never dealt with any of the staff that did not give their full attention and helpful service! Customer service is one quality that most businesses are missing these days. Thank you for maintaining a high standard!”
8:30AM - 6:30PM
1000 Whitlock Ave SW Suite#320, Marietta
Mailbox Centers
“This location is amazing. It takes a lot for me to go out of my way to write reviews. The people that work there are super efficient and friendly every single time. I've been to this location tons of times and I don't know what people in the other reviews are honestly complaining about. Anyone that has a problem, go use the UPS in Kennesaw Old 41 location and you'll appreciate how friendly, efficient, quick and professional this location is - especially in a time now where decent service just sucks everywhere. I think it's family run. There's rarely a wait even with a lot of customers in there, they get the job done and are really nice.”
8:30AM - 7PM
4880 Lower Roswell Rd Ste 165, Marietta
Mailbox Centers
“I love this store. It is always clean organize the employees are polite efficient quick to respond and know their business also has a kiosk machine that you can just scan your Amazon returns. Get a receipt, dropping it in a box and go.”
“Setting up a mailbox was super easy. The staff was very polite and knowledgeable. Secure, easy & convenient access to your mailbox 24/7. Great place to mail & ship items as well. Lots of business services available to make owning a small business less of a hassle. I would highly suggest using them over a post office box.”
“We had wonderful customer service at this UPS! We had some mix ups on college items that were sent from Chicago and Nicholas helped me through all my return issues!”
8:30AM - 6:30PM
270 Cobb Pkwy SE Ste 140, Marietta
Mailbox Centers
“Tony & Vic are on top of things. These guys are the reasons why this store is my go-to! They’re cool under pressure dealing with lots of customers coming in. They’re always genuinely interested in helping their customers!”
“Outstanding Service and Amazing Customer Care!
I had an exceptional experience at my local UPS store! From the moment I walked in, the staff was welcoming, friendly, and extremely helpful. The customer service here is truly top-notch. The team went above and beyond to assist me with my shipping needs, offering suggestions to ensure my package was securely packed and shipped.
What stood out the most was how patient and knowledgeable Vince was when answering all my questions. He took the time to explain the different shipping options, making sure I understood the entire process. Not only was the service quick and efficient, but the level of care and attention he provided made me feel valued as a customer.
It's rare to find a business that delivers such a positive experience, and I'm so grateful for the excellent service. I highly recommend this UPS store to anyone looking for reliable, friendly, and professional service!
Thank you for providing such a professional and phenomenal experience!!!!”
“I have been a customer of this location for more than 5 years. They have gone through a little of changes since then but the service has been consistent. Recently, Ira was helpful with the prcess of renewing my mailbox contract.”
“The staff at this location are always friendly and helpful. They once assisted me in formatting a resume and have also helped my mother who is not the most tech savvy within her multiple visits to the store. Great staff.”
“Thank you FEDEX for proposing a $175 rush fee to pick up an order completed tonight instead of in the morning. Thanks for hanging up the phone and inspiring me to go to UPS. The staff is consummately professional, the job was done quickly and without error, and the price was very fair. What else could a customer want? So what do I say to FEDEX? NEVER AGAIN!!”
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“5-Star Pricing & Service. I recently won a heavy book press at an auction house local to Pak Mail. Unlike the other shippers who gave quotes, Pak Mail actually went to the auction house to look at the item and gave an accurate quote that was significantly lower than the other vendors. After I won the item, they then did a wonderful job promptly packing and shipping the item, which arrived in perfect condition. A 5-Star Shipper!”