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February 2024 by Joe R.
Store management issues. An item was priced incorrectly today at checkout and the manager said there are hundreds of items throughout the store that are priced incorrectly and it's up to the customer to make sure the items barcode matches the barcode where it is stocked. The manager said it's not his job to quality check stocked items and refused to fix the issue. Well done sir, well done!
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January 2024 by Bo Lin
Lived nearby and visited more 100 times. Today I almost ousted by a staff whose name begins with letter A.At checkout my family member wanted to use his UCard, she tried once and didn't work. Then she claimed that we cannot use the card in a very rude attitude. I asked to talk to a supervisor, and she claimed that she was the current supervisor in store.What's even more outrageous is that when I turned to another staff for help, she simply told the staff not to help me with a disdainful eyesight, which means that "don't further scramble, just get out of the store".
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December 2023 by Daltan Borlenghi
Staff are really nice
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October 2023 by Sam cole
I hate that they have like 12 self checkout machines but only open 6!!!
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September 2023 by Stacy Devenney
I am done with this Kroger. I have been going here since we moved to the area about 6 years ago, but today was the final straw. Even though this store is farther away than the Johnson Ferry/Shallowford location by our house; I really liked this location. Over the past year or so, the employees have gotten more rude, checkout lines don’t open and constantly buy products off the shelf that are expired. Now, I don’t mind using self checkout when I have even 10 or so items, but when I come and do my weekly Sunday shopping and I’m spending over $200 with a cart full of stuff, I tend to get a little pissy and then have employees who throw an attitude to come over and clear the scanner because the self checkout is too slow for how fast I can check out. Also, with the price of everything being sky high; I shouldn’t have to check every single item to make sure it’s not expired. Today I bought a pizza dough mix and didn’t check the date until I was home getting ready to make the dough and it had expired January 2023! WTH!
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June 2023 by Sarah Trammell
I really enjoy the people who work at this store. This is a shout out to Kevin, the store manager. After a mishap at the gas pump, he offered to walk me back to my vehicle and make sure that I was safe to drive home. It wasn't necessary. It was kind. I appreciate the quality of people I encounter who work at this location. Shout out to Donia at the self-checkout. Thanks for being awesome!
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June 2023 by Donald Feldkamp Jr
Be prepared for customer service to lie to your face. They told me they no longer have the scan right guarantee; she said the company did away with it. Another location honored it a few days later for another item, and I’d only asked that location for an adjustment since I thought that was all I’d get.
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June 2023 by Lisa H.
I like Kroger because the prices are generally lower than their competitors.This particular location seems to be friendlier and better stocked than others around. The atmosphere is really nice and like I said the people there are friendly and a lot of them have been there for the whole time I've been shopping there which is about 15 years now.
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May 2023 by Joe Arana
A fridge door missing for more than 30 days. It is a waste of energy affecting the environment. I have told employees with no results. Aisle ONE @ Local/regional craft beers.
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May 2023 by Adam Korzen
Be prepared for your pickup order to shift time slots at a moment’s notice with little regard to the fact that you may not be available at the new time you were forced into.
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April 2023 by Kevable
Friendly staff, easy to get to isles, not long lines. All in all, a pretty good Kroger
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March 2023 by Donavon Bohannon
I’ve been going here 3-4 times a week for the last 6 years, love the staff, but I think I speak for everyone when I say PLEASE find a new bag to put deli meat/cheeses in!!! No matter how delicately I try to open the bag, the sticker tears the plastic bag open every time!!! HELP US! Super frustrating but I love you guys! ?
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January 2023 by T Phi
I was told for two days to come back tomorrow tomorrow to order a birthday cake for my daughter. Today is the third day I came in a row. I finally need the cake today. The old lady ( not the baker lady) tells me to try Sandy Springs after having me come back three days in a row. My time is wasted. And I have no birthday cake for my kid. She seemed like she didn’t want to help me. She didn’t want me to order a cake. I don’t know why someone would do this.
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January 2023 by lala
beware of Sandra (nightshift employee) she’ll physically harass you over a $2 newspaper.
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November 2022 by Sandra Mc Arthur
Friendly staff this time. But conversion materials in Kosher section are uncalled for!? I respect others right to choose their religion please respect my decision!
