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February 2024 by Sandy Mcelroy
Excellent service great peopleGreat battery!
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February 2024 by Randy Messner
It was a quick and easy experience having my battery pack changed. Hybrid Battery 911 LLC comes right to your house and the technician only took about an hour. Prices seem to be in line with other businesses offering similar services. Plus, the battery pack comes with a nice warranty.
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February 2024 by Craig Brownfield
Good Service & Technicians work hard , great, and smoothly efficiently to suit your hybrid Battery ? service needs. Thanks Tony Acosta service Technician ?!
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February 2024 by MK C
My maintenance light had been on for a while, a couple oil changes later, still on plus the Check Engine light and Hybrid system alert. I called a local mechanic and he said they did not work on these systems to call one of the mobile services....they're less expensive than the dealership. So I called HB911. Per Jeff at HB911, I took it to Autozone, got codes, but still not good enough. Went to the local mechanic for a diagnostic but they were not explicit enough. I took it to the dealership just to formally get ALL the codes on my vehicle and that way there'd be no guessing.Dealer said for sure your hybrid system needs replaced. $3600. Today my hybrid system was replaced via HB911 for just under $2100 for my 2013 Prius C. All lights are off, car runs smoothly. Jeff and Craig were very responsive to my texts. My tech, Miguel was super nice and friendly. Like other reviewers have said, the final test will come with time. However, I think a transferrable 3 yr warranty or 50K miles speaks to the confidence in their service and products. Overall, I am very happy with this service and the price and would definitely recommend.
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February 2024 by Jessica Caudle
I have used this company twice now for battery issues. They are always polite and helpful. Thanks to all the staff who went above and beyond to help!
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February 2024 by Rhett Ramsey
Great company, great price man was here early and install the battery in my prius and less than an hour Would definitely recommend
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February 2024 by David Grenham
I purchased my original replacement battery back in August 2022; in early 2024, I began getting error codes to check the hybrid system. Although I am generally not a believer in warranties (you know, we've all been there), I have to say I'm so glad I have the warranty. The company was great about scheduling a replacement, communicated well, and I really appreciate it.
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February 2024 by Joseph Joy
I called them yesterday because I was absolutely certain my hybrid battery had bitten the dust. I received their guidance over the phone and had a few things checked, and WOW!!! The Hybrid Battery was not dead and their advice saved me thousands of dollars. The rep on the phone could just have easily scheduled an appointment to replace the battery and taken my money. But he didn't. Isn't that refreshing? I will not hesitate to call these folks first when the eventual time comes to replace the Hybrid battery.
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February 2024 by selfplanner aslan
highly recommend . it’s already my second battery with them. They will take care of you And always be ready to serve you with the best customer service .
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February 2024 by Ashley salkey
Has been an amazing experience! Fast responses, very professional, positive attitude, overall a very good experience.
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February 2024 by Michelle Russell
Hybrid battery, 911 and the people that work there are wonderful. I was able to replace my battery for far less than a new one with a guarantee and also instructions on how to take care of it. I highly recommend them.
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February 2024 by Saj George
My friend gave his hybrid vehicle to me and the hybrid Battery 911 contract also transferred along with it. I called the company and the transfer process was pretty smooth and the onboarding team was very friendly.
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February 2024 by Tom Keller
Excellent rapid service for hybrid battery replacement in my driveway at a reasonable cost.
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February 2024 by laura charping
Fast, efficient and friendly. Quick to respond every time. A pleasure to work with.
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February 2024 by Andre Alexander
Craig HB911 was very honest and cares about the customer highly recommend this company.
