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August 2024 by Michael Smoak
I cannot recommend this place enough. The customer experience is unbelievable. They worked late (past midnight) to get my car out quickly as I was not exactly great at planning and needed the vehicle. I got a front PPF coating put on and it is perfectly done. They also had the best price of the 4 places I’d shopped. I will be coming back here for tinting and other services without a doubt. If you’re on the fence, feel good about giving these folks your business. Thank you so much hot spot!!
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July 2024 by Doctor J
Ive known Bridgette for more than 20 years. She has tinted every car I've had and I couldn't ask for anything more! She and her crew deliver top quality at competitive prices. I will continue to use her business in the future!
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June 2024 by Artois Endymion
Friendly, and Kind Staff. However very terrible work. Hopefully they improve their skills.
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May 2024 by Matt G
Amazing! Perfect work every time.
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April 2024 by msolo
Great service. Did front windows for my Rivian R1T.
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April 2024 by Jari Hiltunen
Extremely professional and friendly, very satisfied to done ceramic coating
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March 2024 by Pam Godbee
I was told that I had a lifetime warranty on the tint. My back window tint is bubbling. I’m now told that they no longer use the film that they put on my car so I have to go through the manufacturer. Manufacturer will not return my phone calls.
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January 2024 by David Ragland
Looks great and was fast
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January 2024 by Rodger Simms
I’ve taken 3 cars to Bridgett and never disappointed. Quality and price are key. The location is tricky but her shop is top notch. I’d recommend her every day and twice ok Sunday! If you want too work with high quality product and work, go to hot spot.
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November 2023 by Tony TAYLOR
Looks great ?
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November 2023 by Sonja Brown
Love the work they do!
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November 2023 by Andrew Toledo
Very helpful and knowledgeable staff
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September 2023 by Dr. Jeffery Ryans
I was very impressed with the service today for our commercial building. Bridgett did an excellent job with the installation. Save yourself some time and headache, call this professional! Quality service ALWAYS out last the price paid. Thank you Bridgett!
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September 2023 by Nisha
Terrible customer service and very unprofessional.The one star is coming from a very simple tenet in business: don't ignore your customers.The appointment I had was with an individual that was not very professional. I had an appointment for 10 AM on Saturday. I arrived promptly at 9:58 AM. Keep in mind that the text that they send out the day before says get there 15 minutes early. I purposely did NOT get there 15 minutes early because I read other reviews where customers had to wait. This was a good move on my part, because as expected, we had to wait even though I was there on time (slightly early actually). The garage where the shop is located was not even open. The craziest part is that the individual who was able to open the shop with sitting in his truck, the entire time sitting amongst cars that were pulling up, ready for their appointments. At around 10:02 AM he finally got out of his truck and opened his garage, I was very surprised that he was there the entire time actually parked in front of me and just waited in his car. He didn't even acknowledge the fact that there were people there for a 10 AM appointment and he hadn't even open the garage yet until after 10. Maybe he isn't aware that the instructions tell people to get there 15 min early, I don't know.Then he proceeded to service the customers that were there before us which is totally fine. But the reality is I did have a 10 AM appointment and I was on time and I was not acknowledged or spoken to the entire time, and they definitely saw me. On numerous occasions, they walked past me did not even say anything at all. Normal customer service is to say that they will be right with you or thank you for patience or something.There was absolutely NO acknowledgment whatsoever. He didn't stop to ask if we had an appointment or anything, he just walked past us and continued talking to the other customers. Also.. the bigger question is.. why did they double book? Assuming the other party also had a 10 AM appointment. If they didn't have an appt, this is even worse becuase they ignored the customers who actually made an appointment. Either way it is terrible customer service.So ultimately, I left. I refuse to give business to a company that does not respect my time, for them to see me and other customers, waiting and still stay in their truck and then on top of that for them to not even acknowledge me once they finally open, the shop is totally unacceptable. Also I was lingering around there for about 10-15 min hoping to be spoken to and then I thought to myself.. if they won't provide good customer service before getting my car, then they don't deserve to touch my car. I refuse to give them business.I will say that the person who scheduled my appointment Bridget was super nice when I spoke to her so maybe it would have been better if she was there but regardless they need to be held accountable for how appointments are on Saturdays.
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September 2023 by Kevin Li
2nd time coming here and had a fantastic experience again! The shop is tucked away in a car wash + express oil change building. There are only 2 bays so don’t expect a huge shop. Quality and service is top notch and it took about 3 hours for my Tesla Model 3 to be fully tinted.The waiting area leaves a lot to be desired so be prepared with snacks and entertainment if you are waiting. There is no public wifi. There is a Dunkin next door if you need coffee or donuts.
