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February 2024 by Anneke Gilliam
I purchased an item on a Thursday and was told I had 3 days to pick it up. I return on Saturday and was told it was gone. I was refunded my money but that was just bad business. I am a devout goodwill shopper and never had this happen. Going forward i will and as a precaution to other shoppers. Get your item the day you pay for it!! Their system is broken.This incident occurred at the Davidson Rd location in Marietta.
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February 2024 by Rachel Givarz
Robert was the absolute best!!! he loaded all of our stuff on hold into my car and even helped me wrap the fragile stuff. such a breath of fresh air :)
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December 2023 by Robert W.
As far as Goodwills go this one is not bad at all. Service is hit or miss, yet overall not too bad. I check out the deals once a week or so to see if there are any rare finds. I find the best time to go is about an hour after they open or late afternoon. It seems to be when they come out a little more frequently with new items. I give it 4 stars mainly because of the backups at the cashier lines. From my experience that happens at most Goodwill at least it does for the ones I go to.
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December 2023 by Erin Elisabeth
Long line
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October 2023 by Hannah Page
How are they gonna raise the prices AND say their fitting rooms are closed? Hire more people. Awful location. Also, waited 30 minutes for them to bring my table out. Would’ve carried it out myself if I’d known this location is a silly excuse of a store. Incompetent workers which reflects a clearly incompetent management. I hope higher ups at Goodwill fix this mess. And I will NOT be calling the number you keep replying to other customers’ reviews with. You know the issues you need to address, I’m not wasting my breath on more poor management who don’t care. They are running workers into the ground and destroying their customer base. Stay away from this location, and most Goodwills for that matter. It’s the same story every time.
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October 2023 by Shwetlana Basal
The manager of this goodwill is very very rude.. I spent 30 mins there and found one item to purchase.. They are bunch of disposable plates of Costco.. when I tried to bill it the manager said,” this is not the correct price of it..” I said what is the correct price ? He said ,” I don’t have time to check the correct price. You can go now.”There was no one in the queue and he was completely free but still he said very badly and rudely.. pls take immediate action against this manager..
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May 2023 by Angie H.
Poor customer service !!! A lot of broken and stained items.
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April 2023 by L W
The store is fine; the counter help was just rude. Here’s an idea: don’t try to guess anyone’s age, let alone a woman’s. You were off, I don’t qualify for the over 55 discount yet and won’t for quite some time, but thank you. You made me realize what a nice person I am because I only responded to you politely and said I didn’t qualify for the discount, thank you, when all I wanted was to say something spiteful to you in return.
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March 2023 by Yusra Nabeel
It’s always helpful to donate at a nice and clean store. I like this place for easy donation
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February 2023 by Barry Koehler
I found this Goodwill to be well organized and very clean plus nice Clientele.
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November 2022 by Wen Jing
Fitting rooms are all closed, no mirror in the store! It’s really a waste of time if you think about it.I just want to find try some jackets on, why there’s no mirror in the store??? What’s the rationale? You really want me to take the jacket home, try it on for a few seconds, and return it? What’s the difference if I do it in the store?Looks like they don’t care about what people really need when they are shopping; they just want you to take something home and hopefully don’t bother to return it.
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November 2022 by carla bradford
Plus Thrift Store I found it was a little expensive but I guess I have to do with the area in which is located we shouldn't play a fracture hand me down let me down
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October 2022 by Jada Suit
I like this goodwill. The bathrooms are always stocked and clean. They have items by size, not just by color. It is clean and air conditioned. The only negative is not enough registers open. 20 minutes of my hour long trip was from standing in line
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October 2022 by Sherryl Lane
Nice selection and well organized store. Sadly, Dressing rooms are still closed. ? Keep your receipt and keep tags on so you can return clothes within 7 days.
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October 2022 by Mitchell Kinkaid
They are super picky about what they take (aka no exercise equipment) and then charge people in need almost retail. I'm going to focus on giving to my local community centers, shelters, etc.
