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March 2023 by annie reed
We just finished our 4th move with Good Guys, both Macon and Chattanooga. All four have been a great experience. Good Guys represent their name perfectly!
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November 2021 by Arrin Burgand
Good guys arrived on the day and time scheduled. The men worked professional and were very kind and friendly. They worked without a break and got the job done. Thankful for their business and help!
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August 2019 by Jack Meadows
Great movers who care.
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August 2019 by Leslie Wylie
Movers were careless and destroyed most of our furniture. Maybe we had a one-off bad experience, but if you hire them, here are my suggestions...
1. Buy insurance to cover replacement of *all* your things. We did not, we paid for only $5000 of replacement coverage and we regret it. It does not cover all of our loss from these movers. 2. Don't send your damage claim *only* to your contact in the Atlanta office, they have no interest in responding. If you, at any time feel like it's hard to reach them for pricing or scheduling, i can assure that getting replies from Atlanta staff during the claims process is worse. They have a dedicated claims email address, get that from them before the move so you have it and don't have to wait for them to send it to you. That will copy ppl in their Chattanooga office. Chattanooga staff will, at least, communicate with you . 3. Don't let them"cover it" in house. Require them to submit to insurance company immediately, have attorney involved if possible. They messed around with my claim for five weeks (telling me they wanted to cover it in-house) before finally sending it to their insurance company. Once their insurance company got our claim, I had to start all over and it was another 5 weeks before we got our settlement check. It was at the 9 week mark when I mentioned getting legal counsel, then received a settlement statement that same afternoon. It took one week to receive the check in the mail. All these weeks with destroyed furniture filling up my house because they will send a repair person to inspect... 4. Don't get rid of anything until you have the check in-hand, even after inspection. After the moving company sent an inspector, the insurance company sent another. Had we gotten rid of the items after the first inspection, the insurance company would have denied the claim. This is another reason to require the movers to submit immediately to insurance instead of covering it in-house.
Based on reviews, we may have had an unusual experience.... But know that if you have a similar bad experience, the claims process with them is miserable.
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August 2019 by Mark Stowers
Crapy service. Won’t answer the phone. My move was supposed to happen in one day. It took two days and the second day I had to move most everything myself as they only had one guy show up and he brought a guy who didn’t even work for the company. Avoid this company at all costs.
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August 2019 by Chris Owens
These people are honest, reliable and very good at what they do. Hire them and don't worry!
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May 2019 by rachel Bochat
We were very impressed with Good Guys Moving. They were on time, efficient, professional, careful and reasonably priced. We would definitely use them again. Best moving experience we have ever had.
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March 2019 by Yvette Jean
Good Guys made my move go smoothly. I definitely recommend them to anyone getting ready to move.
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January 2019 by Jason Rauen
Very accommodating, had to reschedule 3 times due to rain. Great experience with the awkward situation. Heavy items that had to go up a hill on the side of the house. No damage to anything.
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December 2018 by Lucy Brazier
The movers were really good guys, very nice, come, patient, and carrying. Andre and his partner were really good team, they are super hard workers. I would contact them again if I need any help and for sure will recommend anybody. Good job and good guys!
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December 2018 by Katie Pastene
This company was supposed to pack a moving truck for me. Their movers were condescending and rude, cursing at each other and shoving my belongings around, even taking drinks/snacks for themselves. Their office manager came to our home to see the mess they left and the horrible job they did packing. He assured us he would "take care of everything", yet when we moved changed his story and demanded payment while denying their responsibility since we drove our own truck. The office has ignored our calls for 5 MONTHS. We have nearly $5000 worth of damaged belongings. This company is deceitful, please please go elsewhere and don't trust them with your home!
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December 2018 by trinityfire 77
Movers were careless and destroyed most of our furniture. Maybe we had a one-off bad experience, but if you hire them, here are my suggestions...
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December 2018 by Louie Bernstein
These guys were great. Went above and beyond. And never complained. I highly recommend them.
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November 2018 by Lesile W.
Movers were careless and destroyed most of our furniture. Maybe we had a one-off bad experience, but if you hire them, here are my suggestions... 1. Buy insurance to cover replacement of *all* your things. We did not, we paid for only $5000 of replacement coverage and we regret it. It does not cover all of our loss from these movers. 2. Don't send your damage claim *only* to your contact in the Atlanta office, they have no interest in responding. If you, at any time feel like it's hard to reach them for pricing or scheduling, i can assure that getting replies from Atlanta staff during the claims process is worse. They have a dedicated claims email address, get that from them before the move so you have it and don't have to wait for them to send it to you. That will copy ppl in their Chattanooga office. Chattanooga staff will, at least, communicate with you . 3. Don't let them"cover it" in house. Require them to submit to insurance company immediately, have attorney involved if possible. They messed around with my claim for five weeks (telling me they wanted to cover it in-house) before finally sending it to their insurance company. Once their insurance company got our claim, I had to start all over and it was another 5 weeks before we got our settlement check. It was at the 9 week mark when I mentioned getting legal counsel, then received a settlement statement that same afternoon. It took one week to receive the check in the mail. All these weeks with destroyed furniture filling up my house because they will send a repair person to inspect... 4. Don't get rid of anything until you have the check in-hand, even after inspection. After the moving company sent an inspector, the insurance company sent another. Had we gotten rid of the items after the first inspection, the insurance company would have denied the claim. This is another reason to require the movers to submit immediately to insurance instead of covering it in-house. Based on reviews, we may have had an unusual experience.... But know that if you have a similar bad experience, the claims process with them is miserable.
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October 2018 by Jennifer Irwin
From day one to completion these guys were on it!! Best movers I have worked with and I have moved a lot!!! Their professionalism and enjoyment of their job was apparent and they were just fun to work with. I highly recommend these guys as being one of the Best in Atlanta!!
