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July 2023 by Amarie & Me
Branch assistant manager is rude and incompetent along w/ the other woman I encountered today.**Branch Assistant manager**
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April 2023 by Maria Diaz
I went to this bank to cash a check it took them literally 45 minutes to cash my check and I called before was cashing a check I told the person large bills and the gave me twenty's
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January 2023 by Derek Teasley
Thank you SouthState Bank with all your assistance with the SBA 7A loan. Lisa, Diana, and Jessica were all great helping educate and guiding through the SBA requirements and moving the process quickly and efficiently. I really appreciate everything.- Derek Teasley
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December 2022 by Jenny Vance
This bank is the most indifferent, uncaring financial institution that I have ever dealt with. They had me make 2 extremely inconvenienttrips back to this Marietta branch to handle a routine check cashing transaction. I would NEVER bring any of my business here again!The ladies there were callous and provided poor customer service!Businesses, stay away!!
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September 2022 by Ken Kirk
I've banked with four predecessor banks for SouthState and the service has become INTOLLERABLE. I own a large consulting firm in the Atlanta area and it is impossible to get anyone on the phone or get a request. I am in the process of moving my business. This has been an AWFUL experience with SouthState.
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March 2022 by Kenneth Kirk
I've banked with four predecessor banks for SouthState and the service has become INTOLLERABLE. I own a large consulting firm in the Atlanta area and it is impossible to get anyone on the phone or get a request. I am in the process of moving my business. This has been an AWFUL experience with SouthState.
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January 2021 by Ria R
Great service.we had been having issues and two ladies here were very courteous,listened our concerns and gave quick guidance and support
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June 2020 by Ashley W.
Ever since my bank got bought by this bank it has been nothing but incompetence. I have posted my many issues before with no resolution. Here is my latest complaint. Their app doesn't work. After you login and put your password in the screen turns white and stops. You can't go farther than that. It used to work but hasn't for the last three weeks. This is so annoying and there is no reason for this not to be repaired. You have to login to their website which is an inconvenience if you just need to check your balance. This takes more time than an app. Please fix this issue.
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May 2018 by Brandon Harris
I do not bank there but it's a nice building.
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December 2017 by Norma Blanco
My expectation from any bank is that I be able to check my account online. I have been locked out of my account for over a week. I can't reset it online because their archaic systems don't respond to gmail accounts! They don't have a call center that can assist you when it is convenient for their customers and even when you do get a hold of their employees they don't send you the information you need! Their online platform is atrocious.
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August 2017 by Holly Tuchman
First Landmark is a true community bank. The staff knows your name and is friendly and responsive. They have a great team. Thank you and proud to Bank with you all.
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July 2017 by Liz Beth
Slow to respond, do not feel like a priority.
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July 2016 by JC Mills
This branch is s seriously impressive, with its clock tower building design and lavish interior appointments! The staff is so friendly, and aren't the slightest bit hesitant to offer you a drink while you wait!
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May 2015 by France K
I was advised to open my business account at a smaller bank that I may establish a better relationship. I had to make sense of it when I presented a Certified check to this bank in order to open an account, they had to make a call to verify it. And since they could not get through at that specific moment, it couldn't be verified. Had to re-deposit the Certified funds to my personal acct in order to transact. FL used my personal acct to penalize me by holding the use of a debit card for 90 days. This was revealed only after the account was opened. What a way to conduct business; what a trap. This is a disservice.
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November 2013 by Paul Maldonado
You want an outstanding banking experience? Visit First Landmark Bank at Marietta. They attend to their customer in a professional manner. The staff is very friendly and courteous. They all make you feel at home, they even offer you coffee while you wait, FOR FREE!!!
