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October 2023 by Miguel Moreno
Funny story! I just went to get some powerball tickets here, and I was in line waiting. The lady in front of me had her powerball ticket slip filled out. She steps up to the counter and starts dictating the numbers. She got 2 powerball tickets. I figured the machine wasn't able to scan the slip. It's my turn, and I start dictating my numbers. We get through one ticket, and the employee/owner tells me that's it. I can't do anymore because I have more customers. Never mentioning that he needed my slip or anything. Which I have to say it was only one customer and he had just gotten there. If he was so concerned about customers, why did he have the lady in front of me dictate the numbers to him. So much for treating all customers alike. I guess I didn't matter as a customer. It must have been because of the way I look. It makes me wonder that's why they changed the name from Marathon to Exxon because of the horrible customer service. If I could give this place and the employee/owner zero stars, I would. You know this is the last time I ever go here. I'm just going to stick to Quik trips and Racetracs
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April 2023 by Tino A.
Excellent job by Mahi. She was very warm and courteous. I recommend this place to everyone. Kudos to Mahi for performing my car's emission quickly in which just took less than 5 mins.
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March 2023 by J B.
Very friendly service and quick to get in & out. Testing was fast unlike other places in the area.
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March 2022 by Susan E.
I have been taking my two vehicles to this location (behind the Marathon station) for many years. They are the best deal around, and the guy who owns it has always been friendly and professional. I can only remember two times when I had a problem - once, a fill-in guy was having problems working the equipment, and once, the equipment failed, but they replaced a part and were up and running the next day. I intend to keep coming back.
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December 2021 by Ethan S.
The crew at East Cobb Emissions were friendly, professional and fast. It took more time to drive there than to complete the actual test. I will continue using this place because it was a great experience.
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January 2020 by Blake L.
Jerry provides quick friendly and affable service. I have been coming here for years and I have only praise for the customer service. There isn't much to it. You just go in, your car is quickly run through the legally required tests, you pay and leave.
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March 2017 by Hitesh D.
Do not go here!!!! The guy is so rude. First of all, I put my car in the Car bay area at 5:55pm. He is not to be found. I walk around even by a person who doesn't state I will be right with you instead ignores me. He then comes at 6:03pm, and states I am closed at 6pm. He was very rude and also shows me the middle finger as I am leaving. There are plenty of emissions in the area so I went there and got it done with no hassle. I will not go here again and you shouldn't either!!!
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February 2017 by Ryan Y.
Worst customer service! Don't go here. The guy that works here has a rude behavior. I won't be returning. I went down the street and paid more for better customer service
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June 2015 by Gini M.
This was my first emissions test experience. The gentleman was friendly, efficient, and professional. $15 is nice compared to $25 at other places. They accept every form of payment except AMEX (argh), even checks. I will return next year unfortunately for me, fortunate for them!
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July 2011 by Rich M.
Very impressed with their service. The inspector was courteous, professional, and very efficient. It took less than 5 minutes. Also one of the cheapest emissions places around at $15. Highly recommended.