-
January 2024 by Cason H.
Excellent service and tremendous customer service! Had Jason help me at the front and he was patient and understanding, and gave me a fair quote for all of my servicing. Would recommend for any of your tire needs!
-
November 2023 by shaynah bassen
Best customer service and team working here. Came in right before close after getting a leak in my tire. Despite it almost being closed, I was assessed and had 3 tires replaced in about an hour. The guys working there were all super professional and efficient. Price was also reasonable
-
November 2023 by Matt B
A few days ago my father had a flat tire, I took his car in with no appointment. We had a funeral we had to go to in the afternoon they took great care of us. 2 new tires installed in less than an hour and we were able to make it to out destination.
-
November 2023 by Joshua Biamby
Where do I start. I’ve been a patron of Discount Tire for years and I always reflect positively on the character and service of the individuals who work there. On this particular occasion I was blown away by the exemplary service.A couple of months ago I was welcomed and served by Jason B. for a tire appointment. Jason was attentive, informative and knowledgeable. He quickly understood what my needs were and provided me with a solution that worked for me.I knew immediately then that this would be one of the times that I reviewed a company but I specifically want to highlight his performance and approach to service and what that can do to a customer’s experience overall. The day was almost over and he could’ve just punched the clock and called it a night but he decided to make an impact.
-
October 2023 by Tina Motway
I feel like this Discount Tire might be new? At least I didn't know I had one so close to me! Fantastic customer service and repair. Jason helped me out and was very friendly and thorough. So happy to know this place exists. I will definitely be back for new tires!
-
September 2023 by Brian Smith
What is the point of making an appointment if you still wait for hours?I had an appointment for 5:15. I arrived and checked in at 5:05. When I checked in, I was told it would be about an hour. I'm still sitting here at 6:40 and they haven't even started on my car.This is ridiculous!There have been 5 other customers that have gone up to complain while I've been sitting here. When one of the customers said they had been waiting almost 2 hours, the reply was "I'm sorry, some people have been waiting 210 minutes".Really? That's supposed to make me feel better? That some people are waiting more than 3 hours?How about you don't schedule so many appointments?How about you communicate honestly when I arrive?Maybe stop taking walk-ins?You might save a few bucks, but you'll pay for it.Not worth it!
-
September 2023 by Rob Huey
The Discount Tire is one of the most consistently positive brands I have ever experienced. Over the years I’ve worked with 3 different stores and they all seem to be excellent.I decided to switch from the Holcomb Bridge store to the Roswell Road store because crossing over 400 on Holcomb Bridge is something I’m tired of doing - too almost an hour to go 7 miles the last time.The Roswell Road store is clean, comfortable and the service is superb. I went on Thursday to get my tires rotated but as it turns out the back needed replacement and the fronts weren’t too far behind. It’s a specialty order if I wanted the tires to match so Brad ordered them in and I got them changed today.Everyone was so friendly and they did the work as expected and got me on my way. What a pleasure to do business with!
-
September 2023 by Cory R
The staff were exceedingly professional and kind. My tire service was performed promptly. I will definitely visit this location again
-
September 2023 by Sarah V.
I've been to this Discount Tire a few times now, and they've always been amazing. I needed to replace my tires after they got punctured by some nails on more than one occasion. With the warranty on their tires, the tire replacements I needed were completely free--I only paid to renew the warranty, which was nothing compared to the price of the tires. The people are knowledgeable and friendly, and the service is quick considering how busy they often are. I definitely recommend this location.
-
September 2023 by NL GA
I’ve been a loyal customer here but after today may look for someone else. I had an appointment and upon arrival found the one customer agent on the phone. Okay, fair enough but there were two of us waiting by the time backup arrived. He chose to answer the phone and spend 5-6 minutes trying to make a sale over the phone while ignoring the customers standing in front of him. I assume he is following company policy but a company that ignores the customers in the store does not make me want to do business with them.
-
September 2023 by Jamie Bernstein
This company is fantastic and this location is amazing. Outstanding customer service that you just don't find at other places. I purchased tires over 18 months ago from this location and the dealership told me I needed new tires. So I drove right over to Discount tire where I purchased my tires and they said they were fine and had plenty of tread left on them. The rotated and balanced my tires - free of charge of course - and even took me without an appointment.This is the best tire shop in all of East Cobb and I highly recommend them.
-
August 2023 by Yasha Sack
Outstanding service and unparalleled expertise define my experience at Discount Tire in East Cobb, Georgia. From the moment I walked in, I was met with a level of professionalism and attentiveness that truly set this establishment apart. The staff's knowledge about tires and their commitment to finding the best fit for my vehicle was truly impressive.
-
August 2023 by Tyler A.
EXCELLENCE !!! The place to go if you want your vehicle to be properly cared for and your wheels carefully handled! It is so hard to find a quality tire shop like this Discount Tire located at 4340 Roswell Rd in Marietta! Logan was so professional and friendly assessing my needs and concerns that my automobile be treated with care! Corin performed excellence on my vehicle with knowledge and professionalism. This facility is bright and clean and you can tell how completely professional and well run this business is! I will definitely return to this shop for all of my future needs, and am now telling all my clients in my own business, how great this shop is! Thank you to Logan and Corin for going above and beyond to make a new long term customer!
-
July 2023 by Anju Pulick Pachikara
My husband just took our BMW 3 series to this tire shop to change all 4 tires, and had the BEST EXPERIENCE. Highly recommend this shop for tires, wheels, and wiper blades!! The customer service was excellent, timely, and they were honest. Would give them 100 stars if we were able to !!!
-
July 2023 by Julian Pawlowski
Thank you to George and the Team for helping out at the end of a very hot day....the store was about to close when we arrived with a nail in tire...able and willing to help, keeping us from being stranded, the team fixed the tire in 20 minutes...the service absolutely impressed us. Thank you....we will be back