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July 2024 by Julie P
I love this store. The employees have always been very nice with any questions I've ever had.
The pharmacist is also very helpful as well.
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July 2024 by Trimi Dauti
Not surprised this store gets 2.3 starts average, I was picking up meds and was in lat 1:27 pm when a young lady can’t remember her name with a Tatto in a her right forearm told me she was closing and won’t be able to help.
I explained I had a flight to catch and need to pick up my prescription she point blank told me she could not help me even though I was second in line before the lunch closing time!!!
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May 2024 by Stephen Teague
I have always felt appreciated by the friendly and helpful associates at this Johnson Ferry Road/ Lower Roswell location.
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May 2024 by Matt Nwachukwu
Showed up well before closed to locked doors. Why post hours if you won't honor them?
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April 2024 by Ostara B.
Pharmacy review- 0 STARS- just had a HORRIBLE experience picking up medication for my young son! The window personal who gave me the medication asked if my son had allergies I said yes and told her what- she said well he could have a reaction- this caught me off guard so I asked her for more information on what could happen and why. She immediately got loud and said well your son can go into anaphylactic shock from having a allergic reaction & doesn't his DR know about his allergies right?!?! Yes I said- Then she said- WELLL SHEEEE prepared this AND if he has a problem then you'll know he can't handle it! I asked her to explain - she walks off says LOUDLY I'm not doing all that- I asked for clarification- another person walks to window He calmly explains in detail what's going on with why this could adversely impact him- he was detailed and gave me a better understanding- the entire time he's talking she is STARING at me with a look of disgust. I told him that she should be more mindful of the way she speaks with customers- she JUMPED the corner bc she was literally right there and said SAY THAT TO MY FACE!!!! So I did- I told her she needs to be more patient and polite considering she's dealing with humans and peoples children. My child has an allergy that caused him to go to the ER as a infant and she said LIKE I CARE!! WOW CVS JUST WOW!! Employee was AA heavy set woman with colorful braids!! SHE DOES NOT NEED TO BE EMPLOYED WITH THIS COMPANY! I will be filing a complaint with HR - the pharmacy manager & CVS corporation consideration she didn't care less if my son went into anaphylactic shock due to poor explanation of medicine. She literally could've cared absolutely less and was extremely rude loud threatening and ghetto. Absolutely unnecessary. I have never experienced this level of unprofessionalism.
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April 2024 by Resheena Milton (Sheena Milton)
The Doctor at this site has a very nasty attitude and there was no way in hell I was letting her examine my grandmother! Worst CVS I have ever visited!!!!
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February 2024 by April Minter
The lack of care in serving customers is ridiculous. Not to mention the fact these people are clearly understaffed.
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February 2024 by Susan Howard
I JUST NEED YOUR FAX NUMBER! It’s too hard to FIND!!!
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February 2024 by minas hovsepian
Beware the minute clinic.
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February 2024 by Jeremy Brantley
Just wanted to give a big shout out to Wes. I was having a challenging day and needed to pick up some supplies for my new born. I asked Wes for assistance in locating the items and he went beyond the call to help me out from getting a cart to getting an additional box of baby wipes from the back. I did not have a CVS card to take advantage of the discounted prices and he took the initiative to assist me on the matter and checked me out. You were the light for a somewhat dark day. I hope Wes gets recognized for his excellent customer service! Keep being yourself Wes. A beacon of light for others!
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January 2024 by Alex Rumyantsev
The slowest staff ever
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December 2023 by Gretchen Brocard
Extremely unreliable. Totally understand that some seasons are very busy for getting prescriptions filled and sometimes we do just have to wait for things—not a problem, not everything can be quick, totally get it. But our seven month old was really sick and they had the prescription waiting for them when they opened this morning. Went up there to get it around noon and they said they had no record of it. Meanwhile, the prescription was waiting for them the whole time. At 2 PM they still hadn’t filled it, and the lady was so rude about it. Just totally unnecessary and horrible customer service. Maybe it’s just that they are perpetually understaffed and everyone there hates their jobs? I don’t know.
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November 2023 by Emily Tuck
Pharmacist is rude and has no ability to provide compassionate care.
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November 2023 by Jack C.
Your pharmacy shouldn't look like a concert line. CVS made their decision to close a location that had one of the highest prescription orders in the area (their plaques on display say so) so people could choose to go to one of their other locations. The original was a Halloween express - super awesome for property value - thanks makers of community. They never staffed up at the new one. You can tell. The staff is stressed and dismissive. Own up to the idea you want less customers. And less employee satisfaction. I've made my decision based on yours. Close the convenient location and slam two together and think you are going to get the same business? Not from this guy. Ps. I'm also the guy that shops the high margin aisles. But the experience matters and this ain't it. Ps I got though the line and they restocked my rx. The reason - "yeah technology and I'm too busy tonight so you'll have to come back tomorrow. The same technology that said "your order is ready for pickup". Go figure. I feel for the pharmacy workers here until others go elsewhere. Been a loyal (silly to say) CVS guy for a long time too. I didn't blow the winds of change. They blew em and blew the opportunity.
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October 2023 by Damo Achaiyan
Sep-23: Absolutely worst customer care in pharmacy. Long queue both inside and outside, for several months now, with no sign of improvement.Why is Management so oblivious to this ?Frustrating experience. If I had a choice to switch pharmacy, i will do.Oct-23: The pharmacy is showing improvements, but I still had to wait almost 2pm to 5pm for my refills. It is obvious that pharmacy is very busy, thr mgmt has to do more to balance the workload. I can't imagine that I have been waiting for 3 hours to fill my medication
