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October 2023 by Info@ HamlinHomes
This is the best CuofGA branch! I drive out of my way weekly to bank at this branch. Adam and Taylor always go above and beyond!
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September 2023 by Heather Brothers
I had a great experience securing a car loan from Credit Union of Georgia! Adam was amazing! He was able to get the lowest rate for me and he was friendly, knowledgeable, and efficient. He answered all of my questions and made me feel at ease with the entire process. It was quick and painless! I will definitely go back to Adam and Credit Union Of Georgia for any future loan needs.
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June 2023 by sarah johnson
Adam Basilio was extremely helpful and made the whole process of moving from WA to GA easy. I would recommend this bank to anyone!!
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March 2023 by Frankie C.
Adam at the East Cobb branch is not your daddy's banker NO Adam is beyond and above in service personality and EFFICIENCY .I am amazed that ADAM is not the president of a large bank because he knows how to make the borrower feel comfortable in all phases of personal banking .. Kudos too CUGA for hiring Adam and placing him in East Cobb
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September 2022 by Heeraj Rajan
Only positive is People are good to work with. I applied for car refinance and I got approved. In order to get 0.25 lower APR they suggested to open a rewards checking. I decided to take it, and I had to visit brach which is 30 miles away. I did the same taking off on a day. Everything went fine, manager told they will send the money to my previous car loan lender same day and normally within two days all will be set. Issue started after that, I got to know I cannot get the loan due to my visa status ( I am in work visa). I have an excellent credit score, car title will have the bank name, Millions of work visa person get car loans and mortgages (even I have mortgage, had car loan earlier). So I am not sure what's the real problem here. I don't want to question much on the process this CU has, it's thier process and rules(though it really makes them lose business). My only concern is they could have told me this before they run my credit(all banks ask the resident status during application), or at least before they made me take a day off and drive all those miles. Now I am trying to close my savings and rewards checking accounts which I opened.
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August 2022 by Ryan Walsh
Bacari was instrumental in helping my partner and me get a mortgage and buy a great house in our favorite neighborhood. He was so friendly, caring, and responsive. (By the way, Bacari was flexible enough to welcome us even though I was a 1099 contractor instead of a W-2 employee, and then my employer converted me to W-2 in the meantime.) On top of that, the speed to close was unheard of: we told Bacari on the 10th that a seller accepted our offer, and he helped us close and have keys in hand by the 29th. Our agent was impressed, and I bet she’ll be sending buyers to Bacari going forward.
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May 2022 by King & Duke
The moment I walked into the branch, Amanda greeted me warmly and quite genuinely. Not only did she take time to patiently answer my questions until Adam was ready for me, she made me feel good about banking here. When I got with Adam, not only did he go above and beyond, he situated both I and our company with the type of service I can only describe as extraordinary. Credit Union of Georgia has some awesome leaders and exemplary employees. Bravo CUoG. Bravo.
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March 2022 by Kristen Romeu
Amy and Adam helped my fiancé and me with a used auto loan and they made the whole process so easy. They walked us through everything and told us exactly what we need and gave us everything else we needed. We both highly highly recommend this credit union. They actually really want to help people and not just make money. I called them both about 5 times each for 2 days and emailed back and forth both days the entire day and they didn’t get annoyed with me!
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February 2022 by JaKerah Stephens
Great staff!!! Super friendly & helpful. Amanda B. assisted me with opening up a new account and loaded me with valuable information about the credit union itself! I really appreciate her. She’s a great asset to the company! I am going back to open up a new account with her!
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February 2022 by Paige G
I have been a member of this credit union for over thirty years. I can't say enough positive things about it. Everyone is kind, professional and knowledgeable. I particularly want to give high praise to Amy Miller who is AMAZING to work with. If you are looking for an "old fashioned" banking experience; one where you feel like someone is willing to go out of their way to help you and one where you can actually have a relationship with your banker, then look no further...CUGA is that place!!
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December 2021 by Nila Alexander
When a family member had medical issues, the CUGA branch manager @ the Johnson’s Ferry branch enabled me to deposit funds, check online banking progress & make a car payment in time thus saving a credit rating!No big bank would (could) give such great personal care on a Saturday via phone conversation.Bravo, Amy & CUGA!This is why everyone should have a CUGA account.
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October 2021 by Bob Dean
Adam Basilio was very helpful when resolving our financial request. He is engaging, professional, and extremely knowledgeable; I highly recommend him for any of your banking and financial needs. Great service!
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September 2021 by Patsy Oliver
Just had an awesome experience securing a loan with Credit Union of GA and it was all done while relaxing at home. The things we can now do electronically never cease to amaze me. However, there is still a human component to this that makes it work. Thank you Nicole Newman for answering all my questions, responding quickly to my emails, being meticulous with the paperwork, and for being so kind and thoughtful to me. I love the CUofGA East Cobb branch and all you provide for your members. Thank you, Nicole, for being an amazing ambassador of my credit union!
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September 2021 by Emil uhhh
I love this location (as much as one can love a bank); the people employed here are very patient if I have an issue, they remember my name everytime I come in (which is just a nice touch). The branch manager Nicole is super sweet and very professional, she has resolved issues with my account quickly and efficiently. Most banks won't bat an eye at charging you fees left and right, but at least here it feels like they genuinely care about your experience and your money.
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September 2021 by Special Pops
CUGA handles both my personal banking and our business banking for our non-profit. The staff is always courteous, professional and helpful. I feel fortunate to be have this bank in my community as they also are involved on a proactive basis with their community outreach efforts. You owe yourself the chance to experience what it feels like to have a professional handling your banking business! Give them a visit and begin receiving the world class treatment of being a customer!!!