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April 2024 by Max Prince
Kam and her team were quick and helpful in opening a business account!
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February 2024 by Lidija Misic
Do not do business with this branch, I have never worked with a bank and branch that is incapable of any support for the customer. We have a major issue with our account, bank is holding our funds frozen for a week now and nobody at this branch wants to help. On our visit today the employee literally walked away from us without showing any empathy or understanding for customer.
Bank such as Chase should have more knowledgeable employees who know how to work with customers. Never again, the minute we get all our money out of this bank we will stop all business with Chase.
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February 2024 by Michael Barclay
Do not do business with this branch! They refuse to help rectify mistakes made by the brand. Even egregious errors that result in your account being inaccessible for weeks. This branch has driven me to close all of my Chase accounts due to there incompetence.
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September 2023 by Tiffany Griggs
This location is the closest to my house. Last week I went to the location near my job and they didn't have a notary. This location on Power Springs doesn't either. I asked the tellers if they know a branch that does have a notary. One said no. The other said they don't have one on Saturdays. So you mean to tell me that you only have a notary during the week when I'm at work? There's no way for the teller to check another location for me? I was the only person in line. Again I was told to go to UPS store. I was told it's only $2. UPS store charges $4 per page.I'm about tired of Chase after banking with you all for 11 years.
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April 2023 by David Mehrhof
I opened 2 business accounts here and they did everything wrong. Its been a month and I've spent 9 hours of my life in this bank and the accounts do t work. Incompetence would be too kind a word to describe all of my experiences at this branch.
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September 2022 by jared liburd
Worst place to go and try to open a bank account. I’ve came up here twice and within them two times I came up they didn’t want to help me. I felt like I got dismissed twice. I’m never coming back here and I wouldn’t recommend to no one.!
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June 2022 by Theatre in the Square
Worse branch
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June 2022 by Kristin J
This location has some of the most understanding tellers,Ms.Adama the supervisor is AWESOME she goes above&beyond!!!That’s what I call GREAT CUSTOMER SERVICE!!!!
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May 2022 by Stephan Tucker Daddis
The service here is absolutely terrible. I quite literally have to clear my schedule whenever I need to go to the bank because it’s always a dumpster fire of a process. I will be looking into changing banks after my experiences here.
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April 2022 by Jose E.
Usually it takes me 3 to 4 minutes to walk in and cash a check at other chase banks, but today I tried this location because I was close by, never again!! It's been over 40 minutes and the damn manager can't confirm my check. Please don't come here there people are a waste of time!
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February 2022 by Anthony Tran
Lady on the right is having Horrible service. Not coming back.
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October 2021 by Rosine Charles
I made an appointment with this location and made sure I was on time. I received a confirmation the night before to come. Upon arrival, the banker saw me and literally turned the lights off and locked the door. Mind you my appointment was at 10 in the morning. The parking lot was full. This was the absolute nail in the coffin with me. Also, as a business owner this the worse bank.
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September 2021 by DonJuan Towing
If you are planning to open a business account, do not come to this location, you will only waste your time like me, they told me that they do not have trained business personnel here.
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July 2021 by Kristin Fowler
This location has some of the most understanding tellers,Ms.Adama the supervisor is AWESOME she goes above&beyond!!!That’s what I call GREAT CUSTOMER SERVICE!!!!
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June 2021 by Laskè Prod (ATL)
Horrible customer service
Can’t believe that
this location making chase looking bad
