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February 2024 by N S Prasad
Bank of AmericaWest Cobb by AvenueWith drive through
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February 2024 by Kate Daniel
We just moved and were so happy BOA is down the road from our new home. We went in to get a document signed and were greeted the by nicest and classics girls at the front desk. Very quick and efficient, it’s a very pretty bank inside.
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June 2023 by Lori Wieszchowski
Great place to bank, friendly staff, but I wish they would put a drive through back again, everyone misses it.
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April 2023 by Wilma Gibbs
I normally do not write reviews and I have been a BOA customer for 40 years. I am writing this review because of the outstanding customer support I received during a difficult situation from Mr. Paolo Renzo Roque and Ms. Kiana Lee. Mr. Roque provided me with immediate assistance with a genuine caring attitude. He followed up and provided status with telephone calls and notified me when the issue was resolved. Ms. Lee also followed up with telephone calls and provided status. I was about to leave BOA but due to these two individuals going above and beyond their duties I am still a customer. I only wish that BOA had these types of individuals working at all locations .
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February 2023 by Takish Brown
Employees are easy to work with and personal and it is a small bank feeling. My banker Kareem was very knowledgeable and patient on helping me with a complex issue.
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January 2023 by Kevin Cochran
Ben went above and beyond--even staying 30 minutes after closing--to get our account fixed. Customer service did something which locked the account, and we had to show up in person at this branch. Ben handled the customer service part like a champ and made sure we were back in our account before we left. This branch is run very well.
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September 2022 by gg boy pizza
Cold callous and careless. Been with boa for over 20 years and can truly say they do absolutely nothing for me except store my money and charge me fees. Been a road block on all my financial endeavors, where other banks have stepped up. Finally wising up and taking my money elsewhere. Banks should be an asset to us, not a liability. This place sucks, plain and simple.
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April 2022 by John Kelley
This branch was amazing. Ben Beard was extremely professional and helped me with exactly what I needed. I would definitely recommend this location and I just wanted to highlight that Ben gave me exceptional service by going above and beyond to makes sure my need were met. Thanks again!
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December 2021 by I Ibeabuchi
This location is very busy but the employees are excellent and professional at handling the customers they really try their best even the manager is really nice.
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December 2021 by Settled Nomad
Renzo and Kareem are amazing. Service at this bank is exceptionally excellent!
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November 2021 by Sonia Castillo
Exceptional service by Mr. Paolo Roque.I had several questions regarding my business accounts and Mr. Roque took the time to listen, explain the fine details, and find a resolution to my problems. Thank you!
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September 2021 by jeremy bright
always a good experience with this Branch employees are polite and efficient. Best branch of Bank of America in Georgia
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April 2021 by Kathy Kavanaugh
Staff are courtesy and friendly. There are 2 lines for convince, one line business the other personal. Greeted when you enter and thanked when you leave. Thank you.
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April 2021 by larry “Hedge” grasso
The people that worked here were excellent !!! .
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March 2021 by Jesse Carter
I don't know why there are so many neg reviews here. I had a very enjoyable experience! Luis and Elicia were very courteous and professional. Luis was extremely helpful in getting an estate account set up for me. Maybe the difference is because I made an appointment? Either way, there was a little bit of construction going on but all the associates were all very professional and courteous. I would definitely come back for my future banking needs!
