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June 2024 by Oucherif Ali
I was in the location I asked to open an account , they told me to wait around 10 to 15 minutes, then other people the came after me they took care of them . After I checked with an agent they send me a lady and she said we don’t have anybody who can help you .
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November 2023 by Caroline Bell
Krystle was so helpful, nice, and very knowledgeable!
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November 2023 by Michael DeNike
The people were most accommodating. Got done what I needed
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October 2023 by Shimeng Yu
Lack of staff
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September 2023 by Tanner Harris
This bank is totally worthless. They don't even open until 10 am, which is crazy. Then, there is only one teller window. Very slow and couldn't even help me this time. I have had other issues in the past. Done. Stay away.
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June 2023 by Winona Gresham
I was a bit worried reading the reviews before I went to my appointment today. But their service exceeded my expectations. Jennifer helped my mom to open a new account; Jeshaiah came to check on us to see if everything went smoothly; Darrell and Tiffany both educated me a lot about investment with Merrill. Everything was explained very clearly to me.
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June 2023 by 李望天
excellent! Very friendly and professional !
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May 2023 by Jared Vesser
Jennifer was awesome! Very helpful and personable. Had a great experience here, thank you so much!
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March 2023 by Dave L
Horrendous customer service for elderly customers. My elderly mother had multiple fraudulent transactions and Bank of America just made it impossible to work with them in a timely manner. I highly recommend not to use this Bank & find a local bank that understands the needs of their older clientele.
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November 2022 by Carol Collins
I had a meeting with Michael Amos today under some stressful circumstances. He was so wonderful and kind and walked me through steps I needed to take for my situation. I thank him so much and appreciate his patience and describing everything to me. BOA is lucky to have him!
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October 2022 by Ahmad Oueid
There's no teller working to assist you there! What a waste of time to visit this branch
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June 2022 by Wanilson Andrade
I'm A Business advantage platinum customer, supposedly the highest rank of BOFA business accounts. I came in to this branch 2 times in different dates for a notary on a time sensitive deed document and they wanted to setup appointment for very late on that day. It just a signature. They should be able to have you wait a few minutes and take You in instead of have You come back 4 hour later. Bad business.By the way they have a dedicated room for business dvantage customers in this branch, but it's never open.
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April 2022 by Praful Shenoy
They don't even pick up phone calls.
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January 2022 by Omr Khan
Jarret Boyce took care of the problem which we were not informed about. When we came last time we spent 45 mins to an hour. We came in for a follow up with the same problem which was not addressed while we were there previously and he resolved it in 5 mins. If you need to come to the bank go see him.
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December 2021 by Ketan Patel
This branch should close permanently. They're closed more than they're open. And even though there are employees inside, no one acknowledges why they're closed. A simple sign on the door that they're closed to public would be nice. Not sure how they decide which days to open to public and which days to keep the doors locked. But obviously they can't even take the time to change the hours on the door to say they're closed.
