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January 2024 by Tiffany Brent
As long as i live in the area i will NEVER go to another autozone again. Kris was EXTREMELY helpful and went above and beyond to help me with my car. Even in the rain! He knew what he was talking about, even when AAA did not. He helped me when it seemed like there was no easy solution because AAA said i had a lock on my tires and since I didn’t have a master lock key the tire couldn’t be removed. Kris came out and accessed even hours after he had already helped me try and start my car, but the battery needed to be replaced and it was located UNDER my tire. Thank GOD he saw that it wasn’t a locked lugnut, just a regular stripped lugnut and now my car is back to normal driving because I had faith that the tire could be removed based off his analysis and I thank GOD that Kris was at work today, without him I’d still be stranded with no car. Whatever he makes an hour, he needs a RAISE because the level of dedication to make sure the customer is ok is UNMATCHED! Thank you Kris! You dnt know how helpful you have been , and you were the angel God sent me today! Even the manager came out to access the situation and offer assistance if needed , but Kris had it under control . I didnt catch his name, but I truley appreciate you guys! Another guy that worked inside was extremely helpful as well. He ran multiple tests for me on my car with not problem! Great customer service all around. I’m so happy that this is my neighborhood Autozone because they are AMAZING every time!
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November 2023 by Alex Frazier
Helped me with a battery in the freezing rain. Few other places would do that.
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November 2023 by dominique lewis
10/10 highly recommended. Chris, Turner and Fred were extremely helpful to me and my husband. They went above and beyond what they needed to do. Definitely appreciated them and their professionalism!
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November 2023 by Darrell & Jayme Eastham
Tara should drop parts and move along. There are positions for that!?! It’s very disruptive to businesses when she stays a long time to chit chat, mostly with men. Problematic to the business she’s at for their customer service flow and looks bad and unprofessional on both places.
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October 2023 by Will S.
This place fuc*ing sucks lol. Save yourself the time and go to the one up the street. Nobody there knows how a car works and they are slower than watching paint dry. No clue how their getting paid. Might just go work there myself cuz i'll get paid to do NOTHING lmao.
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October 2023 by Tony White
Needed the proper oil, coolant, etc for my 5-yr old car . The staff were helpful and I didn't have to wait long (mid-afternoon)
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September 2023 by Kaheho
Tara the Manager is awesome and super helpful. I appreciate the help and going the extra mile for the customers you can't find that no more. Most employees get frustrated so fast. And shut down now day's!! Thank you Tara?
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July 2023 by Milli P Patterson
Great service and great prices. Customer Rep Shannon was the best!
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June 2023 by Kirby Smith
Shannon is awesome. My battery died completely. She not only got my battery issue taken care of, she lead me to my new mechanic. Honestly the best service I’ve ever had!
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June 2023 by Allison Bailey
Had a dead battery and Leo was so helpful and quick!!! Best customer service. Will definitely be returning to this location if I need anything.
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May 2023 by Gee
I called in for help....and Turner delivered excellent customer service. Very nice guy!
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May 2023 by Bryan Cooley
Needed my battery/alternator checked, was told no because "there is a line" (that i spent 30 minutes waiting in). Unreal. My car is 4 feet from the door.
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April 2023 by E'shay Keaton
Went to the S. Cobb location to try and return this part with the issue of my card being expired. The rep Courtney was a complete doll she helped the best she could. Once i arrived in store to return the gentleman she spoke with was very short and rude. He didn’t even attempt to look into how he could send a refund, although Courtney stated it’s usually no issue to return it or give it in cash. He stated approval is through store manager and he isn’t here. So i said okay and called another store. Came over to powder springs and they were able to send it back to my PayPal with no issue at all. Will return to this store with any needs. Process literally took less than 60 seconds and i was done! Thanks guys !!
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March 2023 by Tish Barthelemy
The professionalism here is great, I got just want a need for my used car.
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February 2023 by Maigin Hernandez
Staff is very nice. I had a couple of issues and they addressed and fixed it immediately.
