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January 2024 by Ali Al Khiry
Bad experience. I ordered my item online and I went to receive it after 5 hours. I was waiting for 15 mins to be served by the staff and I was informed the item is not available despite the shows on the website available in this store.
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January 2024 by Neptuners Performance LLC
These people will leave you on hold forever. Don't even call just go in person. I've been on hold for 30 plus minutes because they keep on taking face to face customers ahead of the call. Just close this location because it's no good.
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January 2024 by Bryan Sullivan
Came to get my battery tested, everyone was super helpful. Workers really cool, will come again.
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September 2023 by Chris Mench
Store is supposed to open at 730 Sat around till 745 no one opened the store.Also week or so ago went in to an alternator and the employee even with a computer in front of him showing him parts with exact fits seemed to still give me the wrong part.....
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September 2023 by Mike Herring
These people have become my favorite auto parts store to go to. Theyre super helpful and have a good variety of parts and tools. Id definitely recommend everybody to go here. Theyre the truth!
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June 2023 by Salsa
I work at another location nearby, I called to confirm a part was at this store for a customer and the employee would not look for it. He would just say “place the order and if I have it you’ll get it”. Completely embarrassing a grown man can’t look for a part. Especially while he gets paid for it. I haven’t had a single good experience at this location, last time I was there in person an employee cleared the codes on my car without me asking. That’s not allowed in the training and he did it without asking. I would recommend not going to any advanced auto parts locations, most of them allow lazy employees to thrive. General managers that let phones ring until customers give up, it’s unbelievable.
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May 2023 by PL Russell
Friendly and knowledgeable staff. With assistance finding what I needed, able to get in and out within 5 minutes.
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May 2023 by Ricky Mezza
Exellent customer service.. good price.. no waiting in line to be served... all the staff is prepared to help. Especially Jonathan.. (Jonny).
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April 2023 by Andres M
I don't go frequently for that kind of places but here it's the site when I found everything about my car, I always buy the oil here and the specific small parts stuff for my car. They have really attended customer service and they have free rewards if you has a membership with them, they also has a big parking and work until the night, good choices if you are looking some specific part and you needs do a quick trip ??
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October 2022 by Anup Wassan
Same as other reviews. Walked in to quickly pick up some detailing products. The staff stared at me while I waited for them to pick their jaws up off of the floor in what was an apparent first time dealing for them with a customer that would like to buy something… wild! It took me 10 min to check out while there were half a dozen employees there standing around instead of ringing me up. If you’re in a rush, stop elsewhere, they’ll waste your time.
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October 2022 by Mike Freeman
Disapointing. They had me go from one store to another just to find out they "have'nt done there inventory properly". Went to Oreilys where they had everything I needed. They even had everything on the counter and I saved $94.17. on what I needed. Won' t be going to advance auto any time soon! ?
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October 2022 by Glenn Carter
Friendly guy working tonight. Knowledgeable, Courteous, professional.
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October 2022 by Veronica Martinez
Both workers were extremely helpful and friendly. They even stayed opened for a few 2 minutes, just so my mechanic could get the piece he needed to work on my car. We don't live near and they had the only radiator within several miles. So thank yal. So much!
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July 2022 by Kevin Tilley
I walked in the door of this store with my 2 dogs, and the 4 people working behind the counter all looked up at me and then continued doing what they were doing. Nobody greeted me (except the delivery driver) and the rest of the staff continued doing the "vital" work they were doing. I consider this very poor customer service, and this is not the first time this has happened at this store.
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July 2022 by Scott Hutchinson
A huge thank you to William. After having been to your store on Cobb Parkway for windshield wipers only to have them place the incorrect size on the car, we went to the Fairground store. William greeted us, listened to the issue and took control. He brought the correct size wipers and quietly shook his head when he saw the Cobb Parkway store had not only sold us the wrong size (23" instead of the required 28") but had not attempted to secure the wipers. He took the time to find the wipers that had the correct attachment, mounted them and watched as they were tested. He then found the correct rear wiper, which Cobb Parkway didn't attempt to find, mounted it and watched as it was tested.William made it all right. We will use only the Fairground store for all of our auto parts needs. Well done William!
