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August 2024 by sydnii ervin
Really though? Man o man y'all got to get it together. The higher- ups need to know about this
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August 2024 by Paola Aguilar
They are very kind
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August 2024 by Adam Smith
Mail carrier Completely skipped delivery today in east macon . We normally don’t have an issue but yesterday the mail carrier did not even come down our road .
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July 2024 by Bek Uzbek
Dear Fellow Truckers use Georgia avenue for truck entrance and exit. It will be easier. Fast unloading. 20-30 minutes for 10 skids. You can also use Hardeman Avenue for entrance.
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July 2024 by Kristen Ouzts
Lost my expedited shipping envelope containing very important documents, personal information, and payment of $120. They tried to deliver it on a day the Secretary of State's office was closed and then didn't finish the job to mark the envelope as delivered, even with requiring a signature and confirmation. I would have been better off taking a day off of work and driving to deliver it myself. I've contacted customer support and have done all that they have told me to do and the best I've gotten is that "They don't know" and it was "probably delivered". This is impacting my work and making the very long licensing process for my profession even longer. I don't normally complain or even leave negative reviews, and I get that accidents happen and mistakes get made, but at the very least, they should provide more support, or at the very least be more helpful in either righting the situation by providing a refund, be just a little apologetic, or provide me actual support and guidance to right this situation. This is unacceptable. I shouldn't have to jump through hoops only to get denied a refund when they do not do their job. If anyone actually reads this review, don't use them or their service, you'd be better off throwing your mail and hoping the wind brings it to its recipient than relying on this USPS location. I hope you have the day you deserve.
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April 2024 by Gwen Galloway
I put in a request a month ago for my mailbox key and have yet to receive it. Every time I call they tell me nobody has picked up the request. How am I suppose to get my mail. The lady that calls me back is very rude with a smart mouth! I have important documents that I need and I can’t get them. This is horrible!
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April 2024 by Kell Lee
Awful. Called 3 days in a row to try to check on a late package and no answer. I mean how are they still open? They’re so unreliable.
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March 2024 by Sam Guy
Spoke with gentleman at this Post Office trying to get a Priority package that was scanned arrived 26th of February that should have been delivered to me the next day. The gentleman was very rude and trying to tell me, no is was not. Come on buddy, I know how mail works, trust me, just get my package in route to me! This post office needs investigating!
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February 2024 by Brandon Macon
No worries. This dump is fixing to be shut down ? No more hub for these lazy supervisors. Absolutely pathetic establishment.
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January 2024 by Holley Farm Rescue
The lady in the passport office Miss Mincey room 130 has an absolute horrible attitude toward human beings in general I brought an elderly 89 year old lady in a wheelchair in and we didn't know you could go through the back of the post office to get to the second floor where rm 130 was I called and spoke to Miss Mincey before hand and she told me Thursday was walk in days from 8am -9am so we arrived at 8am went into the front office saw no way to get to the top stairs and no sign stating go around back was told by the ladies that go up and tell Miss Mincey and she would come down boy she was just nasty all the way around talked to me rude and talked and yelled at the elderly lady and mumble under her breath the entire time about how people expect you to jump through hoops for them when this wasn't the case had she just politely told me to go out and take her to the back entrance I would have done so I even asked her why was she being so incredibly mean when we had been polite to her but, she ignored all that and continued to be horribly mean we were both so glad to get the experience over with till we both sat in the car in silence for a few minutes just astounded by how horrible we had been treated passport office please do better I can only imagine how many people she has been rude to and gotten away with it just sad why be so rude and cruel
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December 2023 by Michael Oliver
calling does no help, all i need is a new passport and can’t even get through to ask how to do so.
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December 2023 by Kurt high
This facility routed my package bound for Florida to Massachusetts and now it is missing.
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December 2023 by Jennifer Rayhill
Can’t talk to agent unless your question fits their automatic categories!
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October 2023 by Tammy Pallot
They were very patient and helpful. Super nice folks.My only complaint is they made it super hard to get into the parking lot by not allowing entrance on Hardeman Ave.
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October 2023 by Peter Wu
Missing packages all the times ， got texted messages saying package delivered, but I never had the package
