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March 2024 by sede
I'VE ALWAYS HAD GOOD EXPERIENCES WITH THIS STORE ON NORTHSIDE IN MACON GA. EMPLOYEES ARE SMILING AND FRIENDLY AND ANSWERED QUESTIONS PATIENTLY. Dee Taylor
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March 2024 by Alyssa Williams
They are always efficient and friendly!
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February 2024 by Charlotte DeLashmit
I was in and out within 10 seconds. It was my first time doing an Amazon return at the ups store. The guy scanned my code and gave me my receipt and said have a nice day. So quick and easy.
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February 2024 by MsTomiGirl's World
Convenient
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January 2024 by Shetaca Todd
I have a cricket phone
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January 2024 by Donny Guy
Speed and efficiency
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January 2024 by Kianna Jackson
The customer service was excellent. They got me in and out.
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December 2023 by Andrew Weckstein
Arrived before closing and the store was locked up. Knocked and the employee saw me and just straight up ignored me. The store should respect the posted hours. This is really obnoxious.
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December 2023 by Sierra Batten
I usually have a nice experience at this store, but unfortunately the young woman that was working today had a terrible attitude. She seemed very blase about her job which is fine. We can all have those days but I was confused as to what she needed me to do and she said don't worry, I got it in a very monotoned and rude voice. She does have dreads and she's a very petite woman. There was no greeting, hello or anything and she seem to be more concerned with texting on her phone than helping. I understand that people have hard days and everything but behaving like that in your place of work makes people not want to return or take their business elsewhere.
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December 2023 by Sally Howard
Wendy absolutely made my day on my birthday! She processed my Amazon return quickly and was super sweet the whole time!
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December 2023 by Anna Suber
Ask for Wendy, she will set you up for success! She was incredibly helpful and kind in getting my package returned to Amazon. I always have GREAT customer service at this UPS location and can’t recommend this location enough to those that live in Macon. I drive about 15 minutes extra just to go to this location! Really appreciate the speed in which returns get processed as well!
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December 2023 by Ms. Brittney
I didn't get the name of the employee who helped me, but she had dreads or some type of weave or braids pulled up in a scarf. She was very unprofessional and rude to me. When I told her what I needed, she gave me a hostile look and accused me of coming in with an attitude. She then told me to talk to the other staff. Another customer told me that they were giving the employee a hard time, which may explain her behavior towards me. I felt that no one should take their attitude out on me.
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October 2023 by New Me
Great experience every time! This is my go to location daily. The also do usps drop offs. My packages always arrived on time in perfect condition. This is the best location to handle all of your shipping needs.
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August 2023 by Michael Nicholson
I have been to multiple The UPS Store locations...this one is very busy, but also very efficient. The workers are always welcoming and courteous.
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June 2023 by Charles S.
Rudest customer service. Dropped off an Amazon return and the person behind the desk didn't speak during the entire transaction. Management should follow-up.
