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September 2022 by Isabelle Sacknoff
i had solely requested to have my hair relaxed and was told halfway through my visit (upon asking) that the washing, conditioning, and styling were all separate charges (all necessary, of course ?). i was upsold almost three times the cost of the same treatment anywhere else.it wasn't until i told my new stylist about this experience that i realized this, which burns especially bad because i remember explicitly saying that i was new to the area and had never really been to salons before. the fact that i was seen as a naive customer to extort rather than one to build a long lasting relationship with was what prompted me to write this scathing review five months later.that and i had to pay in cash because she "didn't want to pay the card fees".
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August 2022 by Vetra Billingslea
I like going there,and also the young lady Tonya, does my and she is very good and a spiritual person,and I always get good compliments about my hair.
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January 2022 by Kendra Jolly
Professional, Clean, Expeditious
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August 2021 by Nikia Booze
Great service and a nice clean building.
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July 2021 by Valeria Jones
Not happy at all no stars but had to select one
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May 2021 by LatashaTrueHeart
I've been natural for 13 years and had to do my second-ever big chop to rectify a straight-haired cut for a blowout that should have been cut while my hair was in its natural state. I visited a barber shop with photos for reference to refine my new transition, but wound up with another bad cut.Then, I Googled salons in the area and found Total Elegance. I called & spoke with Tanya about correcting my horrible haircut. When I went in, she assessed my concerns and highly recommended that I let Wesley, their barber, repair the damage. She really trusted his skills, so I agreed.Unlike the previous barber, whom I felt did not really care about me as a client, Wesley asked me questions, referenced my photos multiple times, and showed me pictures of his ideas using photos of his and a similar barber's work throughout the process for clarity of what I wanted. He customized my cut for my face & my head shape.In my opinion, Tanya and Wesley are professional stylists: people who take their clients and their craft seriously and provide their best services as if they were doing it for themselves. I commend anyone who would place the best interest of their client over his/her own pockets. I really appreciate that. My hair went from an uneven, irregular fade with harsh lines and tufts of hair sticking out to a smooth, even, gradient-tapered fade the way I initially wanted.I felt heard. I felt relieved. I feel lovely. Wesley a.k.a. Fye The Barber's concern & care for my look and for me leaves me with renewed confidence going forward in my second natural hair journey. Thank you from the bottom of my heart, Tanya and Wesley!
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January 2021 by Serenity W.
Tonya is definitely a master at what she does, and she has such a sweet and friendly spirit. My time spent was such a peaceful experience. I normally don't go to salons due to the length of time waiting but Tonya got to me quickly, and she made me feel very special on my 1st visit. I have found my new hair stylist
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January 2021 by Tiawana W.
Tonya is definitely a master at what she does, and she has such a sweet and friendly spirit. My time spent was such a peaceful experience. I normally don't go to salons due to the length of time waiting but Tonya got to me quickly, and she made me feel very special on my 1st visit. I have found my new hair stylist
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April 2020 by Melissa Keesee
Love the atmosphere peaceful loved my hair
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January 2020 by She'vonne Henderson
Latonya is friendly and is a great hair stylist! She hasn't disappointed me yet!
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July 2019 by tammy Carter
Had my money stolen by a stylist there named tonya davis. She attempted to perform a sew-in but the pieces were not sewn in. The tracks were not only visible but kept falling out. For what i paid for her to do my hair, i expect it to last more than 2 weeks. I do not recommend this stylist and if this is the kind of stylist they hire, i dont recommend this establishment.
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November 2018 by Robin Taylor
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